Butternut Box reviews

4.4

84% would recommend to a friend

(174 total reviews)

Kevin Glynn and David Nolan

95% approve of CEO

90% positive business outlook

Butternut Box has an employee rating of 4.4 out of 5 stars, based on 174 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Butternut Box employee rating is 25% above average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

174 reviews
1.0
Nov 29, 2024

The most toxic environment you’ll ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good area, good benefits, good socials

Cons

In the Customer Love department, it’s absolutely toxic and will make you feel low on a day to day basis. There are team leaders in particular who are bullies, will not want you to progress unless you’re well liked by all of management, and you’ll be micromanaged daily. You won’t be able to go to the toilet or for some air without coming back to questions asking where you were and why you were gone for so long, even if it was 5 minutes. The department is run by a bunch of power hungry individuals and one of their values is genuine care….don’t know where that is in the department, they like to give off the impression they care but they really don’t about you, it’s business before you. Only want certain individuals to progress and the rest can forget about it which was basically said once. It’s the most gossipy work environment I’ve ever been in, so cliquey and everyone knows everyone’s business and nothing is a secret which is absolutely shocking and upsetting. I’ve heard on numerous occasions in the office team leaders and managers talking about members on the team who they dislike and sharing personal information about them. Team leaders and managers will basically go off and talk about members of staff so that’s horrible. They will make you feel like you can only do one thing and that’s it, stay in your lane/box and don’t bother wanting to develop. The most soul crushing place and you actively have people who don’t want to see you succeed. Leaving was honestly the best decision I’ve ever made and I strongly advise people don’t apply in the Customer Love team if you care about yourself and your wellbeing.

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Butternut Box Response
1y
Thank you for taking the time to leave your feedback. While it’s great to hear you appreciated our benefits and socials, we’re deeply sorry to learn about your experience in the Customer Love team. We strive to be the best place people have ever worked, and it’s clear that in your experience, we fell short. The concerns you’ve raised about the working environment and team dynamics are not reflective of the culture we aim to create. Genuine Care is one of our core values, and we are disappointed to hear that this wasn’t your experience. Your feedback will be shared with the leadership team to ensure we address these issues and take meaningful steps to improve and we’re committed to learning from this and making positive changes. We truly appreciate you sharing your perspective and wish you all the best in your future endeavours.
5.0
Nov 29, 2024

Great Place to Work!

Recommend
CEO approval
Business Outlook

Pros

- Supportive Team Culture: Everyone is approachable, and collaboration is encouraged at all levels. No matter your role, your voice is heard. - Growth Opportunities: They’re invested in your development and are expanding as a company, which organically leads to more opportunity for the team - Purpose-Driven Work: Its great to work somewhere with a mission you genuinely believe in and where your work has an impact.

Cons

Honestly no disadvantages to working here!

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Butternut Box Response
1y
Thank you for taking the time to share your experience! It’s fantastic to hear how much you value the supportive team culture, growth opportunities, and purpose-driven mission at Butternut Box. We’re thrilled that you feel your voice is heard and that you’ve found the work to be both impactful and meaningful. Your positive feedback about collaboration and development opportunities reflects exactly what we strive to create for our team members. We’re so glad that these aspects have stood out to you during your time with us. Thank you for being a part of Butternut Box—it’s great to have you on the team, and we’re excited for what’s ahead!
5.0
Nov 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Working at Butternut feels like no other company I have worked for before. It's fast paced and challenging but everyone mucks in together to get the job done. Your opinion is heard and valued and they consider 'what would make this even better?' at every opportunity. It has a real family feel from it's start up roots but this is now backed up with a strong passion for making sure 'squad' experience is paramount. From gifts for colleagues celebrating milestones or having a tough time to creating celebration events like I haven't seen before even in much larger companies, they really do care about the people that work for them.

Cons

Office dogs are a wonderful addition- they can affect concentration!

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Butternut Box Response
1y
Thank you for such a lovely review! It’s wonderful to hear how much you value the unique culture and sense of community at Butternut Box. We’re thrilled that you feel your voice is heard and that the team’s dedication to enhancing the “squad” experience shines through in meaningful ways. From our startup roots to celebrating milestones and creating memorable events, it’s rewarding to know these efforts have made a positive impact on your experience. The office dogs certainly add a bit of fun to the mix. Thank you for bringing your passion and insights to Butternut Box. We’re so pleased to have you on the team and look forward to continuing this exciting journey together!
Viewing 34 - 36 of 174 Reviews

Glassdoor has 195 Butternut Box reviews submitted anonymously by Butternut Box employees. Read employee reviews and ratings on Glassdoor to decide if Butternut Box is right for you.