Butternut Box reviews

4.4

84% would recommend to a friend

(174 total reviews)

Kevin Glynn and David Nolan

95% approve of CEO

90% positive business outlook

Butternut Box has an employee rating of 4.4 out of 5 stars, based on 174 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Butternut Box employee rating is 25% above average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

174 reviews
1.0
Aug 19, 2025

It's not what they portrayed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free dog food. Canteen is a lovely environment with discounts on food and sometimes free food. Alot of lovely people work there

Cons

Oh this is where butternutbox is getting it wrong on so many levels. The atmosphere is volatile. I've never experienced a workplace like it. The job itself is very easy and straight forward. But they team leaders just add stress to it, making even the simplest task feel unachievable. They put so much pressure on you and will stand and stare while you try to get it done. They will not address bullying or discrimination. I feel like my mental health hit rock bottom due to their incompetence. No empathy and oh do they like to gossip. The cliques in there leave you so uncomfortable. And if a team leader doesn't like you then you know as they will tell lies about you and ignore you. I came home crying on so many occasions. My mistake was applying to work there. I have no self confidence anymore and it has broke me. The values sound good but the reality is, on the wall is where they stay,unless they use them against you. So disappointed as kev and Dave the owners are some of the nicest people you will ever meet. But who they have running the day to day operations are self entitled manipulative people. It's sad it didn't work out

avatar
Butternut Box Response
9mo
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and the issues you’ve raised, particularly regarding the team atmosphere and management. We want to reassure you that we take all feedback seriously, whether during employment or after. Our aim has always been to create a supportive and inclusive environment where every team member feels heard, valued, and able to succeed and we provide several internal channels and processes for team members to raise concerns, share ideas, or seek support. We remain committed to listening, learning, and continually improving. We wish you the very best in your future endeavors and thank you again for sharing your thoughts.
5.0
Aug 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Dogs in the office, nice group of people

Cons

Not many I can think of

avatar
Butternut Box Response
9mo
Thank you so much for taking the time to leave this review. We appreciate you sharing your feedback.
4.0
Jan 29, 2025

A lovely place to work (4.5/5)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Incredibly friendly & talented group who make it a pleasure to come into work everyday. - Endless scope for professional development - your manager & the company want you to do well; everyone wants you to do well. - Dynamic environment; business is growing at an immense rate & you can gain a huge level of exposure across the business. - You're working to improve the lives of dogs; everyone is bought into the mission. - Office dogs; of course.

Cons

- Mandated 3 days minimum in the office & little to no flexibility on this which feels at odds with ethos & wider macro context.

avatar
Butternut Box Response
1y
Thank you for your thoughtful review! We're so glad you feel supported in your development and inspired by our mission (and our office dogs). We also highly value in-person connections and collaboration which has (and always will be) an important part of our people experience & culture. We understand that our synchronised hybrid policy might not work for everyone and appreciate your feedback. We'll keep listening and striving to create the best environment for our squad.
Viewing 25 - 27 of 174 Reviews

Glassdoor has 195 Butternut Box reviews submitted anonymously by Butternut Box employees. Read employee reviews and ratings on Glassdoor to decide if Butternut Box is right for you.