Extremely poor training methods, not the greatest curriculum, and an incompetent director who barely spoke or understood English and was rude to boot - after the assistant director (who had essentially been running the center for her and who was fluent in both English and Korean and thereby also capable of acting as a translator for her) left, keeping things on track and achieving any sort of effective communication with management became impossible. I'd hope for the company's sake this was just limited to my location, but judging by some of the other reviews, other employees at centers across the US have had similar experiences.