Pros
This is a fine place to work if you have never been a teacher or tutor. They have lots of systems of paperwork you need to know and follow, and if you don't have your own way of running your tutoring sessions, this will be good for you. If you have worked in the private tutoring industry, I suppose this is the way it goes? I don't know, it was my first and, I hope, last experience at a tutoring agency. I have had great results, feedback, etc with my in-home tutoring experiences and my 4 years of classroom teaching. Not so much here.
Cons
1. unclear requirements for the paperwork and admonishments when you don't properly complete the weird systems of recording... 2. ambiguous expectations--you know your "stuff" but are you being fun enough? they focus on knowledge in their tutors and ask over and over again that you will be available for 1-2 years at a time (!), but when it comes down to it, if students become miffed at any little thing and complain about you, you are chastised. ("she kept making us look up words we didn't know and we think it was because she didn't know the meanings of the words and/or she should have just told us) i realize this makes me sound rude and bitter, but i have had and currently have great relationships with kids that i'm tutoring outside of this business... 3. rude management: generally ignoring your presence, passing off questions to assistant managers, extraordinarily late notice of scheduled hours, expecting you to be available to stay late on a moment's notice, "punishment" (fewer hours) when you aren't available at a moment's notice. in general, they take the hours you say you are available and consider themselves owning those hours of your time. it felt like slavery. 4. too many kids with varying degrees of requirements per session: how can i do a good job as a tutor when i have a 9 year old, a 14 year old and an 18 year old all working on different items with different levels of need and attention spans? any GREAT TEACHER knows that you can't differentiate that much at the same time!