Does CAI pay their employees well?

According to anonymously submitted Glassdoor reviews, CAI employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at CAI. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at CAI?

42% of CAI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CAI 3.4 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at CAI?

Service Desk Analyst (39) , Business Analyst (18) , Project Manager (17) , Help Desk Analyst (13) , IT Service Desk Analyst (13) , Software Developer (12) , Consultant (8) , Programme Analyst (8) , Image Verifyer (7) , Manager (6) , Analyst (5) , Intern (5) , Service Desk Intern (5) , Software Engineer (5) , Executive Director (4)

What are the pros of working at CAI according to real employee reviews?

"Met some good people (mostly contractors or engineers)" ((in 38 reviews)); "good benefits available for contractors" ((in 35 reviews)); "But good managers are few and far between." ((in 20 reviews)); "Being able to work from home is very convenient." ((in 15 reviews)); "Good work life balance for all employees" ((in 14 reviews))

What are the cons of working at CAI according to real employee reviews?

"Pay is low and that you have to work 5 hour 5 shifts." ((in 45 reviews)); "Poor management, technology failed daily and for a tech company that shouldnt happen." ((in 31 reviews)); "Low salary.No 401 contribution from employer" ((in 19 reviews)); "No PTO offered for hourly employees and there’s no plan in place for career advancement." ((in 16 reviews)); "No Training." ((in 13 reviews))

What are employees saying about CAI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CAI layoffs and their outlook for job security at CAI in 2026.

What are the top reviewed CAI locations?

Allentown , Newark , Harrisburg , Chicago , Boca Raton , Orlando , Wilmington , Indianapolis , New York , Philadelphia , Pittsburgh , Tallahassee , Houston , Cleveland , Jacksonville , Tampa , Atlanta , Washington , Austin , Dallas , Los Angeles , Bethlehem , Miami , Ocoee , Dover , Flemington , Jersey City , Livingston , Princeton , Elkton

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CAI

CAI reviews

3.0

42% would recommend to a friend

(550 total reviews)

Tom Salvaggio

44% approve of CEO

42% positive business outlook

Ratings by category

3.4

Work/Life balance

3.3

Diversity & inclusion

2.9

Culture & values

2.8

Compensation and benefits

2.7

Career opportunities

2.6

Senior management

CAI has an employee rating of 3.0 out of 5 stars, based on 550 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CAI employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

Veteran status

Reviews by job title

550 reviews

5.0

Jul 14, 2020

CAI Great Place To Work

Director, service delivery

Recommend

CEO approval

Business Outlook

Pros

Community, Professional Growth, Challenging Work, Employee Recognition

Cons

Small Number of Top Management positions

3.0

Jun 28, 2020

Okay place to work

Service desk analyst

Recommend

CEO approval

Business Outlook

Pros

Kinda low pay, everyone is very nice and supportive

Cons

Not much room for growth

4.0

Jun 10, 2020

Good first job

It technical support analyst

Recommend

CEO approval

Business Outlook

Pros

It's nice working with people that care about the work as much as you do. The company culture is very positive. Lot's of extra perks like yoga at lunch make work/life balance much easier.

Cons

Demanding clients can add stress and miscommunication between teammates is common.

CAI Response

Thank you for taking the time to give CAI your thoughts. We appreciate the feedback!

Viewing 394 - 396 of 550 Reviews

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