Does CAI pay their employees well?

According to anonymously submitted Glassdoor reviews, CAI employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at CAI. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at CAI?

39% of CAI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CAI 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at CAI?

Service Desk Analyst (39) , Business Analyst (18) , Project Manager (17) , Help Desk Analyst (13) , IT Service Desk Analyst (13) , Software Developer (12) , Consultant (8) , Programme Analyst (8) , Image Verifyer (7) , Manager (6) , Analyst (5) , Intern (5) , Service Desk Intern (5) , Software Engineer (5) , Executive Director (4)

What are the pros of working at CAI according to real employee reviews?

"Met some good people (mostly contractors or engineers)" ((in 37 reviews)); "Good benefits offered but they are expensive" ((in 36 reviews)); "But good managers are few and far between." ((in 19 reviews)); "Good work life balance for all employees" ((in 16 reviews)); "Remote work from home." ((in 16 reviews))

What are the cons of working at CAI according to real employee reviews?

"Pay is low and that you have to work 5 hour 5 shifts." ((in 44 reviews)); "Poor management, technology failed daily and for a tech company that shouldnt happen." ((in 34 reviews)); "Low salary.No 401 contribution from employer" ((in 18 reviews)); "No Training." ((in 13 reviews)); "No matching 401k and benefits/insurance is expensive!" ((in 10 reviews))

What are employees saying about CAI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CAI layoffs and their outlook for job security at CAI in 2026.

What are the top reviewed CAI locations?

Allentown , Newark , Harrisburg , Chicago , Boca Raton , Orlando , Wilmington , Indianapolis , New York , Philadelphia , Pittsburgh , Tallahassee , Houston , Cleveland , Jacksonville , Tampa , Atlanta , Washington , Austin , Dallas , Los Angeles , Bethlehem , Miami , Ocoee , Dover , Flemington , Jersey City , Livingston , Princeton , Elkton

CAI reviews

3.0

39% would recommend to a friend

(550 total reviews)

Tom Salvaggio

44% approve of CEO

39% positive business outlook

Ratings by demographic groups

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CAI has an employee rating of 3.0 out of 5 stars, based on 550 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CAI employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

550 reviews

4.0

Mar 21, 2016

Nice People

Service desk analyst

Recommend

CEO approval

Business Outlook

Pros

Love my coworkers, I have nice managers

Cons

Difficult to be recognized

3.0

Mar 18, 2016

Computer Aid Managed Maintenance for Emblem Health

Programmer/analyst

Recommend

CEO approval

Business Outlook

Pros

Good people. The managed maintenance team I worked for handles problems with Emblem Health PPO software which is largely COBOL, CICS, VSAM. We enhance the system during the day and handle errors in nightly batch runs.

Cons

Too many late night calls. When I was on call, a typical week would handle 12-15 calls. On occasion we worked all night to maintain SLAs. Emblem is moving towards offshoring and away from the software we were supporting.

3.0

Feb 18, 2016

Computer Aid

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Christmas Party is Great at Hershey Lodge

Cons

They tell a person wrong amount of holidays ect to get them in the door.

Viewing 448 - 450 of 550 Reviews

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Strategy and Transformation Manager

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Nice People

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