CAI reviews

3.0

39% would recommend to a friend

(549 total reviews)
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Tom Salvaggio

44% approve of CEO

39% positive business outlook

CAI has an employee rating of 3.0 out of 5 stars, based on 549 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CAI employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

549 reviews
1.0
Apr 23, 2026

Stronger cultural alignment needed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Some very strong colleagues and collaborative teams

Cons

-Some leadership can create friction in team dynamics, highlighting an opportunity to further strengthen trust, communication, and psychological safety -Opportunities exist to more fully leverage the experience of tenured professionals in shaping strategy -Decision-making processes benefit from greater alignment and consistency across leadership levels

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CAI Response
2mo
Thank you for taking the time to share your perspective after such a significant tenure with CAI. The care and professionalism behind your feedback is something we genuinely appreciate and reflect on. We're glad that strong colleagues and collaborative teams were a meaningful part of your experience. At the same time, we recognize that your broader concerns around culture and leadership alignment are important. We encourage you to reach out to our HR team at HCM@cai.io directly so your insights can be part of a deeper conversation. Thank you for everything you contributed during your time here.
2.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Opportunity to work on interesting, high-impact projects. - Flexible work environment that supports work/life balance. - Many talented and knowledgeable colleagues across the organization.

Cons

- Leadership dynamics can feel misaligned, particularly when less experienced teams are driving decisions that impact more tenured professionals. - Career growth feels unclear and, at times, unattainable without the "right" visibility or relationships. - Cross-functional friction is common, and navigating disagreement does not always feel supported or safe. - Compensation and advancement do not consistently reflect market expectations or individual contributions. - Organizational priorities can feel disconnected from the day-to-day experience of employees.

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CAI Response
2mo
Thank you taking the time to share your thoughts. The level of thought and care behind it reflects someone who is genuinely invested in seeing CAI succeed, and that does not go unnoticed. We're glad to hear that the opportunity to work on meaningful projects, the flexibility of our work environment, and the caliber of your colleagues have been consistent highlights. At the same time, we hear that your broader experience has left you with real concerns, and we take that seriously. We encourage you to connect with our HR team at HCM@cai.io directly to share your thoughts in greater depth. Every perspective from our team members matters, and we are committed to listening. Thank you for your continued dedication to CAI.
3.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Provides some benefits to those employed for contracting purposes

Cons

Health insurance plans aren't great

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CAI Response
2mo
Thank you for taking the time to share your experience and for your continued dedication to CAI! We hear your feedback on health insurance and understand how important quality coverage is to our team members and their families. We'd love for you to connect with our HR team directly to share your thoughts and insights as feedback like yours is invaluable in helping us understand the needs of our people.
Viewing 10 - 12 of 549 Reviews

Glassdoor has 654 CAI reviews submitted anonymously by CAI employees. Read employee reviews and ratings on Glassdoor to decide if CAI is right for you.