CARVANA reviews

2.8

36% would recommend to a friend

(3,167 total reviews)

Ernie Garcia

49% approve of CEO

38% positive business outlook

CARVANA has an employee rating of 2.8 out of 5 stars, based on 3,167 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CARVANA employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Sep 13, 2024

Fake company culture is exhausting

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay, industry-standard healthcare, good people to work with.

Cons

Leadership has gradually reduced employee perks and benefits while continuing to claim that "it's so much fun to work here." The recent push to return to a five-day office schedule blatantly ignores employee feedback and needs. This change was framed as a way to "bring us back to our roots before COVID," but employees who were around back only talked about the in-office culture as enjoyable largely due to perks like gourmet snacks, extravagant parties, and frequent paid-for happy hours—none of which exist anymore due to budget cuts. Leadership now insists that the company's "roots" are about "being together," yet they’ve done little to make office life enjoyable. Raising concerns about this often leads to being labeled as "not a team player" or "difficult." Do free sodas, snacks beyond gold fish, or having a trash can at your desk make a huge difference on their own? Probably not. Is commuting five days a week the end of the world? No, but there's a clear lack of consideration for the majority of employees who desire a better work-life balance—who want to spend more time with their kids, step away for a quick lunch, or walk their dog during the workday. Will executives be held accountable for their own absences from the office? No. Will mid- to senior-level leaders be held accountable for their lack of interaction with individual contributors? Also no. These issues may seem small in isolation, but they build up, especially for employees who worked tirelessly to help the company avoid bankruptcy, only to see benefit after benefit disappear. While none of these cuts are disastrous on their own, the ongoing erosion of the employee experience under the guise of "reviving the old culture" makes it clear that senior leadership is either out of touch, indifferent, or comfortable with misleading their workforce. Their priority seems to be increasing profitability—and their own stock value—at the expense of employees. Who benefits from the "benefits the whole at the cost of some" decisions? Execs and senior leaders with a lot of stocks do.

2.0
Sep 10, 2024
Recommend
CEO approval
Business Outlook

Pros

-Starting pay above average for no experience. -No micromanaging. -Guaranteed 40 hrs/week if FT.

Cons

Company prides itself for being pro woman, yet terminates hardworking female who (wanting to build a career with the company) due to uncontrollable events caused by being a single mother and dealing with the death of an immediate family member. Even worse- Carvana leadership had no desire to hear about circumstances of the situation in which the employee was facing, gave no warning about being “one late day” away from being fired, and displayed incorrect value of attendance appoints throughout entirety of employment through workday app (where employee had been monitoring her points in order to prevent her termination).

1.0
Sep 9, 2024

Do not recommend

Recommend
CEO approval
Business Outlook

Pros

Insurance maybe. Most team leads are great

Cons

Employees are not appreciated, perks are disappearing every day, they even took away trash cans. Some of us haven't had raises in 2 years. As others have said, AC went out for days and people were kept in office. Hybrid has now been taken from us. Direct team leads are great, however most leadership, including execs and Ernie are 100% out of touch. Removing remote opportunities while simultaneously making the work environment more and more toxic. Good employees are being lost because you don't want to maintain your current staff. How can a company grow when they're constantly stunting their employees growth? There's so much more that could be said, but I'll leave it at that.

Viewing 67 - 69 of 3,167 Reviews

Glassdoor has 3,216 CARVANA reviews submitted anonymously by CARVANA employees. Read employee reviews and ratings on Glassdoor to decide if CARVANA is right for you.