Does CBE Companies pay their employees well?

According to anonymously submitted Glassdoor reviews, CBE Companies employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at CBE Companies. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at CBE Companies?

66% of CBE Companies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CBE Companies 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at CBE Companies?

Fraud Analyst (24) , Debt Collector (18) , Customer Service Representative (8) , Collections Representative (5) , Customer Service Representative (CSR) (5) , Fraud Investigator (4) , Fraud Prevention Specialist (4) , Analyst (3) , Collections Specialist (3) , Collector (3) , Fraud Prevention Analyst (3) , Operations Manager (3) , Supervisor (3) , Call Center Representative (2) , Collection Representative (2)

What are the pros of working at CBE Companies according to real employee reviews?

"Most of the people I interacted with were great and extremely helpful." ((in 12 reviews)); "Good benefits Structured company Easy job duties" ((in 11 reviews)); "Awesome supervisors and coworkers!" ((in 6 reviews)); "Made good friends and some supervisors were good." ((in 6 reviews)); "Events, friendly employees, Charity opportunities" ((in 5 reviews))

What are the cons of working at CBE Companies according to real employee reviews?

"The management also frequently instructs its employees to lie to customers." ((in 18 reviews)); "Work environment is toxic at times, people can be negative and upper management do not communicate well with each other or with the rest of the company." ((in 5 reviews)); "Compensation is not what it used to be but there's still an opportunity to make extra money every month with the current structure." ((in 5 reviews)); "They changed commission 7 times with each time getting worse." ((in 3 reviews)); "No time off and no shift bids stuck on the same shift." ((in 3 reviews))

What are employees saying about CBE Companies layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CBE Companies layoffs and their outlook for job security at CBE Companies in 2026.

What are the top reviewed CBE Companies locations?

Cedar Falls , New Braunfels , Clarksville , Waterloo , Overland Park , Haverhill , Atlanta , Camp Hill , Montgomery , Kansas City , New York , San Antonio , Seguin , Nashville , Irvine , West Des Moines , Charleston

CBE Companies reviews

3.7

66% would recommend to a friend

(227 total reviews)

Thomas R Penaluna

83% approve of CEO

70% positive business outlook

Ratings by demographic groups

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CBE Companies has an employee rating of 3.7 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CBE Companies employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

227 reviews

1.0

Oct 5, 2015

Bait & switch in toxic environment

Director/vice president

Recommend

CEO approval

Business Outlook

Pros

Nice office in Cedar Falls, decent people at first, okay portfolios of collections work, nothing super about this company or group of companies

Cons

Unstable environment with Benson at the helm. No wonder Penaluna hasn't given him CEO spot. Rampant office closures (Des Moines, Atlanta) & poor investment decisions (opening Philippines, New Braunfels, TX). Other businesses (Locate Smarter) have been disaster - are get actually locating any revenue & earnings with this? They think low margin BPO work in highly competitive & commoditized business will grow the bus. This company is a call center commodity with no real competitive advantage. They talk about "culture" but don't tell you it is toxic and divisive. Benson is the office bully, engaging in cronyism and "old boys" network. High level departures create environment of "go along or be managed out". No real independent thought at senior level. It's "group think" for survival. Fired 2 VPs of Gov't Svcs, Fired/Demoted 2 VPs of Fin Svcs, lost/fired MVP after promotion, promoted then demoted VP HVC, refuse to promote female VP of Healthcare, lost VP - IT left after years. SVP -Sales fired after years. Yet all the while Benson's buddies keep joining co. One has to wonder how long Benson can continue to blame others for failed strategy & inability to deliver.

1.0

Sep 6, 2015

Fraud

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some management is awesome. I like being able to take my breaks so I am away from everyone for a little bit. There is not too many good things to say.

Cons

Favoritism shown by upper management, promotion are not given to those that truly deserve it, rudeness to employees, they do not appreciate the employees, pay sucks, upper management condones drama and contributes greatly to the on going high school petty stuff.

2.0

Jun 22, 2015

Terrible place to work

Collection representative

Recommend

CEO approval

Business Outlook

Pros

the provide training for the job. Paid Holidays Good vacation package Good lower and middle management

Cons

Cooperate Management are oblivious to how their decisions impact people. They changed commission 7 times with each time getting worse. Promotions are scarce or worthless.(more work same pay). They will go out of their way not to pay for unemployment by lying about why you got let go. Health benefits are terrible. This company started going downhill when they changed their President and VP a couple of years ago. They give impossible goals to achieve in months that people have little or no money and DECREASE YOUR PAY WHEN YOU DON'T HIT IT!! RUN AWAY!! FAR AWAY!! ONLY WORK HERE IF YOU ARE DESPERATE!!

Viewing 22 - 24 of 227 Reviews

Jobs at CBE Companies

Customer Service/Collection Agent -TN HVC/HC 07.13.2026

Manager, Application Development

Director, Channel Strategies

CBE Companies

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Bait & switch in toxic environment

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Terrible place to work

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