CDW reviews

3.5

63% would recommend to a friend

(4,617 total reviews)
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Christine Leahy

62% approve of CEO

46% positive business outlook

CDW has an employee rating of 3.5 out of 5 stars, based on 4,617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CDW employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Feb 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Learn a lot about about phone calls for effective prospecting, identifying, and conversion to potential customers.

Cons

Prices are too high to compete with especially with many other online sites that are selling the same product for a little or a lot cheaper. The specialists don't provide discounts, and management sits high and mighty with a "no excuses just sell sell sell" even if you make no commission and there is barley any profit. Turn over is very high pretty much a revolving door.

1.0
Jan 30, 2018
Recommend
CEO approval
Business Outlook

Pros

People are very nice in other departments

Cons

Late nights until often until 11 or later during budgeting and forecasting season which is basically non stop due to lack of technology. Use excel spreadsheet for analysis that should be done using Oracle, SAP, etc... Lots of labor on auditing numbers manually. Very difficult environment to ask for help or ask questions. Perhaps it is different in other areas but people should seriously consider working in Finance. People are not treated fairly, once they make a judgement forget about changing it.

1.0
Nov 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Free food. Fun partner events. Matching 401(k) plan. Employee purchase program. Training program.

Cons

Pay is way below industry standard and it is based on position and not promotional merit. Management is not going to be transparent about the commission structure and after 2 years coworker loses the low base salary. CDW also takes 20% of a coworker's SPIFF money, which accounts for about 30% of their overall earnings. If the coworker is in a pre-sales role within CDW S3, the bonus is capped at 150% and there is no SPIFF money. Overall, CDW turnover rate is very high because of the total compensation. Upward promotions are rare and CDW prefers to hire from outside the company to prevent internal conflict among coworkers. Going through the Emerging Leaders Program has a high opportunity cost for the coworker because of the amount of time it takes to complete the training. New Sales Managers are tossed around and start in the academy with low-revenue teams, which directly impacts their pay. Culture varies across each department and CDW partner-funded teams are often in conflict with their external partner stakeholders. This results in an internal toxic culture that persists and CDW will often take the side of the partner and eliminate the coworker or the entire team. The internal bureaucracy also stifles any innovation and management listens top-down, which affects the customer experience.

Viewing 7 - 9 of 4,617 Reviews

Glassdoor has 5,084 CDW reviews submitted anonymously by CDW employees. Read employee reviews and ratings on Glassdoor to decide if CDW is right for you.