Pros
* Improved my English skills (I was doing customer care for Northern Ireland and England)
Cons
1) They give you 24 minutes break a day (apart from 1 hour lunch break) If you exceed this time - you will be punished, they will take some part of your salary. 2) You are not supposed to have anything on the table when SENIOR MANAGEMENT comes for a visit, I am speaking also about having a bottle of water. You are not supposed to have notes(even the notes related to work) on the table or any drawings (anything that can make you feel human at least). 3) A lot of times we had to make 200-300 outbound calls a day, with break between each call like 1-10 seconds (no joke!) 4) The salary was very low - 750 euros (lunch card included here) 5) If you want to go to toilet, you had to raise your hand up (never mind you are an adult). I think it would be enough to speak to my colleagues and confirm who is doing outbound and inbound to make sure enough people are on the line. But no, we had to raise our hand up and ask supervisors to go to the toilet. In general very negative experience.
