Is CITY HOME a good company to work for?

CITY HOME has an overall rating of 4.0 out of 5, based on over 950 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 75% of employees would recommend working at CITY HOME to a friend and 72% have a positive outlook for the business. The best reviews about CITY HOME have been left by employees working as General Manager , Retail Sales Associate and Showroom Manager .

Does CITY HOME pay their employees well?

According to anonymously submitted Glassdoor reviews, CITY HOME employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at CITY HOME. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at CITY HOME?

75% of CITY HOME employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CITY HOME 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at CITY HOME?

Sales Associate (216) , Sales Representative (28) , Sales (22) , Showroom Manager (22) , Sales Manager (17) , Assistant Manager (14) , Customer Service Representative (14) , Service Technician (14) , Manager (12) , General Manager (10) , Retail Sales Associate (10) , Team Leader (9) , Marketing (8) , Corporate Recruiter (7) , Operations Manager (7)

What are the pros of working at CITY HOME according to real employee reviews?

"Good Pay and life and Work balance" ((in 52 reviews)); "The culture of City Furniture is great: recognizing and rewarding good performance happens very frequently." ((in 50 reviews)); "Great people and products in showrooms." ((in 45 reviews)); "Great benefits" ((in 39 reviews)); "You can make good money but you will have to work really hard for it." ((in 27 reviews))

What are the cons of working at CITY HOME according to real employee reviews?

"poor Management and lack of development" ((in 40 reviews)); "No work life balance" ((in 30 reviews)); "Long hours if you wanna sell more" ((in 28 reviews)); "Another manager had explained that this was not the first time this individual encountered this issue." ((in 23 reviews)); "Experience and skill don't matter as much as favoritism here." ((in 17 reviews))

What are employees saying about CITY HOME layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CITY HOME layoffs and their outlook for job security at CITY HOME in 2026.

What are the top reviewed CITY HOME locations?

Tamarac , Miami , Orlando , Fort Lauderdale , Plant City , Boca Raton , Ocoee , Fort Myers , Naples , West Palm Beach , Sunrise , Doral , Wellington , Hollywood , Clearwater , Miami Gardens , Sawgrass , Hialeah , Pembroke Pines , Stuart , The Villages , Cutler Bay , North Miami , Altamonte Springs , Tampa , Davie , South Florida , North Miami Beach , Pompano Beach , Lady Lake

CITY HOME reviews

4.0

75% would recommend to a friend

(912 total reviews)

Andrew Koenig

83% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CITY HOME has an employee rating of 4.0 out of 5 stars, based on 912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CITY HOME employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

912 reviews

3.0

Dec 12, 2022

Not all it seems

Marketing supervisor

Recommend

CEO approval

Business Outlook

Pros

Company did a lot to support and give back to the community.

Cons

Claim to be a family company but are very corporate unless you are an actual relative or friend of CEO. Used to put people first but moved away from that model and focus on profits. Burnout is rampant among corporate employees.

CITY HOME Response

3y

Thank you for your valuable feedback and advice. We are excited to report that we are rolling out a Leadership Development Strategy which focuses on our People First philosophy. Also, we have already made available a full schedule of People First classes for 2023. Based on the responses we got from a benefits survey we launched in 2022, this year we implemented parental leave for both parents and improved health insurance at no additional cost to our Associates, among other benefits. We also created a position for ‘Total Rewards’ which, among other things, ensures CITY has competitive compensation and benefits. In spite of the foreseen recession in our economy, we continue promoting from within and raising salaries based on merit.

2.0

Nov 27, 2022

Don’t go

Service technician

Recommend

CEO approval

Business Outlook

Pros

Co workers are like family & the physical demand is beneficial

Cons

Not enough work & hard work

CITY HOME Response

3y

Thank you for highlighting our Family Spirit. With the addition of more Distribution Centers and our expansion to new geographical areas, we are transferring Service Technicians from within while ensuring the work load remains fair and equitable.

1.0

Nov 26, 2022

Worse company ever for anyone to work for, they are abusers.

Warehouse associate

Recommend

CEO approval

Business Outlook

Pros

There are no good reasons to work there, if you are ready to be treated like animals then that's the place to start and finish.

Cons

When you get injured on the job, they cut associate pay to half, have you going in to sit down for the entire shift even if the associate heart is in their palm and if even your medication makes you sleep then you getting fired.

CITY HOME Response

3y

We’re sorry you feel your experience at CITY has fallen below the standard we strive for. We’d like to learn more about the specific issues you are experiencing. Please reach out to our People Services team, so we can better understand your situation

Viewing 361 - 363 of 912 Reviews

Jobs at CITY HOME

WAREHOUSE RECEIVING ASSOCIATE - OCOEE

WAREHOUSE OVERNIGHT PULLING & STAGING - TAMARAC

WAREHOUSE OVERNIGHT PULLING & STAGING - OCOEE

WAREHOUSE STOCK PICKER - AM SHIFT - TAMARAC

WAREHOUSE OVERNIGHT PULLING & STAGING - PLANT CITY

CITY HOME

CITY HOME reviews

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Not all it seems

Don’t go

Worse company ever for anyone to work for, they are abusers.

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