Does COPS Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, COPS Monitoring employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at COPS Monitoring. This rating has been stable over the past 12 months.

How satisfied are employees working at COPS Monitoring?

59% of COPS Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated COPS Monitoring 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at COPS Monitoring?

Dispatcher (89) , Shift Manager (8) , Alarm Dispatcher (6) , Shift Supervisor (5) , Emergency Dispatcher (3) , Assistant Site Manager (2) , Customer Service Representative (2) , Customer Service Representative (CSR) (2) , Dispatcher II (2) , Lead Dispatcher (2) , Manager (2) , Operations Dispatcher (2) , Operations Manager (2) , Operator (2)

What are the pros of working at COPS Monitoring according to real employee reviews?

"Oh the benefits here are great too!!" ((in 27 reviews)); "Great management!" ((in 15 reviews)); "The managers are awesome." ((in 9 reviews)); "The Wellness Bonus is a quarterly bonus received for good attendance." ((in 8 reviews)); "Cool coworkers I guess" ((in 6 reviews))

What are the cons of working at COPS Monitoring according to real employee reviews?

"There was ALOT of favoritism." ((in 8 reviews))

What are employees saying about COPS Monitoring layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about COPS Monitoring layoffs and their outlook for job security at COPS Monitoring in 2026.

What are the top reviewed COPS Monitoring locations?

Williamstown , Lewisville , Nashville , Boca Raton , Scottsdale , Hunt Valley , Baltimore , Dallas , Glassboro , Phoenix , Surprise , Tempe , Florida City , Metropolis View

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COPS Monitoring

COPS Monitoring reviews

3.4

59% would recommend to a friend

(75 total reviews)

Jim McMullen

65% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.3

Senior management

3.2

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

75 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Oct 30, 2019

Amazing Management

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Flexible hours and schedules Great managers Family orientated co-workers Club 6 trips Holiday parties Annual pay raises

Cons

Lunch breaks are taken early into shift

5.0

Oct 30, 2019

Great Company

Dealer support specialist

Recommend

CEO approval

Business Outlook

Pros

This is an amazing company to work for! The pay is steady, plenty of vacation time, amazing trips, awesome benefits and lots of room to grow!

Cons

If you are a dispatcher, you have to be okay with working weekends sometimes and holidays.

5.0

Sep 27, 2019

I love my job!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some of these reviews really bother me for the fact that there are a lot of lies. This company is very flexible. The pay is pretty good. If you like helping people and customer service this is a good job for you. I love the ppl that I work with. The managers are awesome. If you have any problems the managers are quick to fix them. We are like a family. We all like to help each other out not just our customers. I’m gonna be honest and say the customers can be mean especially when they are mad, but as a team when someone has a mean call we support each other and are there for each other. We do have a lot of super nice customers though and they make it all worth it! I don’t see myself leaving the cops going anytime soon. I really enjoy going to work.

Cons

Every company has some improvements that can be done but I really don’t have anything bad to say. I’m happy that when we have an issue it’s easy to talk to managers and they fix it.

Viewing 31 - 33 of 75 Reviews

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Jobs at COPS Monitoring