Does COPS Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, COPS Monitoring employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at COPS Monitoring. This rating has been stable over the past 12 months.

How satisfied are employees working at COPS Monitoring?

59% of COPS Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated COPS Monitoring 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at COPS Monitoring?

Dispatcher (89) , Shift Manager (8) , Alarm Dispatcher (6) , Shift Supervisor (5) , Emergency Dispatcher (3) , Assistant Site Manager (2) , Customer Service Representative (2) , Customer Service Representative (CSR) (2) , Dispatcher II (2) , Lead Dispatcher (2) , Manager (2) , Operations Dispatcher (2) , Operations Manager (2) , Operator (2)

What are the pros of working at COPS Monitoring according to real employee reviews?

"Oh the benefits here are great too!!" ((in 27 reviews)); "Great management!" ((in 16 reviews)); "The managers are awesome." ((in 9 reviews)); "Nice people for the most part" ((in 7 reviews)); "Cool coworkers I guess" ((in 6 reviews))

What are the cons of working at COPS Monitoring according to real employee reviews?

"There was ALOT of favoritism." ((in 5 reviews)); "Upper management is fairly inexperienced which impacts employee development and advancement." ((in 4 reviews)); "Doesn't care about employees" ((in 3 reviews))

What are employees saying about COPS Monitoring layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about COPS Monitoring layoffs and their outlook for job security at COPS Monitoring in 2026.

What are the top reviewed COPS Monitoring locations?

Williamstown , Lewisville , Nashville , Boca Raton , Scottsdale , Hunt Valley , Baltimore , Dallas , Glassboro , Phoenix , Surprise , Tempe , Florida City , Metropolis View

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COPS Monitoring

COPS Monitoring reviews

3.4

59% would recommend to a friend

(185 total reviews)

Jim McMullen

65% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.3

Senior management

3.2

Work/Life balance

COPS Monitoring has an employee rating of 3.4 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COPS Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

185 reviews

2.0

Oct 15, 2024

Job

Alarm operator

Recommend

CEO approval

Business Outlook

Pros

Company Holiday pay, company parties

Cons

management sucks, not understanding, attendance policy sucks

1.0

Aug 9, 2024

Cops

Operator

Recommend

CEO approval

Business Outlook

Pros

Open 24 hours. Can work as much overtime as you want

Cons

, cons low pay high expectations, like going back to school

5.0

Jul 30, 2024

Rewarding Work with Great Benefits

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

I worked at Cops Monitoring for 28 years, handling, burglar, fire, and medical alarms. This job allowed me to interact with the public, to protect their lives and property, which was highly rewarding. The camaraderie with my fellow dispatchers created a supportive work environment. I appreciated the variety of shifts and the opportunities for advancement. the pay, medical benefits, and 401K were excellent. Overall, Cops Monitoring was a great place to work.

Cons

This may not be the right fit for someone unable to report to work on weekends or holidays when scheduled

Viewing 106 - 108 of 185 Reviews

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Jobs at COPS Monitoring