Does COPS Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, COPS Monitoring employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at COPS Monitoring. This rating has been stable over the past 12 months.

How satisfied are employees working at COPS Monitoring?

59% of COPS Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated COPS Monitoring 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at COPS Monitoring?

Dispatcher (89) , Shift Manager (8) , Alarm Dispatcher (6) , Shift Supervisor (5) , Emergency Dispatcher (3) , Assistant Site Manager (2) , Customer Service Representative (2) , Customer Service Representative (CSR) (2) , Dispatcher II (2) , Lead Dispatcher (2) , Manager (2) , Operations Dispatcher (2) , Operations Manager (2) , Operator (2)

What are the pros of working at COPS Monitoring according to real employee reviews?

"Oh the benefits here are great too!!" ((in 28 reviews)); "Great management!" ((in 16 reviews)); "The managers are awesome." ((in 10 reviews)); "Good people." ((in 8 reviews)); "Cool coworkers I guess" ((in 6 reviews))

What are the cons of working at COPS Monitoring according to real employee reviews?

"There was ALOT of favoritism." ((in 4 reviews)); "Doesn't care about employees" ((in 3 reviews))

What are employees saying about COPS Monitoring layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about COPS Monitoring layoffs and their outlook for job security at COPS Monitoring in 2026.

What are the top reviewed COPS Monitoring locations?

Williamstown , Lewisville , Nashville , Boca Raton , Scottsdale , Hunt Valley , Baltimore , Dallas , Glassboro , Phoenix , Surprise , Tempe , Florida City , Metropolis View

COPS Monitoring reviews

3.4

59% would recommend to a friend

(185 total reviews)

Jim McMullen

65% approve of CEO

59% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

COPS Monitoring has an employee rating of 3.4 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COPS Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

185 reviews

5.0

Nov 16, 2018

Alarm Dispatcher

Alarm dispatcher

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule. Great management, love the assistant site manager and the site manager. They are very fair in everything they do. We get evaluated and every time it's been factual and very encouraging. They make you feel like they truly care about you and your future with them. I really love working here.

Cons

The activity can get really busy but I feel like that's what makes the day go quicker.

2.0

Nov 15, 2018

Starter job not for long term

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Ok pay, just went up but not enough for this area. Some decent workers

Cons

Some bad managers, bad schedule that requires working weekends and holidays. Stressful and non stop.

5.0

Oct 14, 2018

Shift manager

Recommend

CEO approval

Business Outlook

Pros

The company gives back to its employees with great incentives such as:a wellness bonus, tuition reimbursement, gym reimbursement, discounts on cell phone coverage, fun Club 6 outings, and raises. I have worked for COPS for 5 years and I love my job.

Cons

There is non I can think of.

Viewing 118 - 120 of 185 Reviews

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Jobs at COPS Monitoring

Alarm Monitoring Dispatcher (Full-Time) – Day Shift

Alarm Monitoring Dispatcher (Full-Time) – Evening Shift

Alarm Monitoring Dispatcher (Full-Time) – Overnight Shift

COPS Monitoring

COPS Monitoring reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Alarm Dispatcher

Starter job not for long term

Shift manager

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Jobs at COPS Monitoring