Does COPS Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, COPS Monitoring employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at COPS Monitoring. This rating has been stable over the past 12 months.

How satisfied are employees working at COPS Monitoring?

59% of COPS Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated COPS Monitoring 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at COPS Monitoring?

Dispatcher (89) , Shift Manager (8) , Alarm Dispatcher (6) , Shift Supervisor (5) , Emergency Dispatcher (3) , Assistant Site Manager (2) , Customer Service Representative (2) , Customer Service Representative (CSR) (2) , Dispatcher II (2) , Lead Dispatcher (2) , Manager (2) , Operations Dispatcher (2) , Operations Manager (2) , Operator (2)

What are the pros of working at COPS Monitoring according to real employee reviews?

"Oh the benefits here are great too!!" ((in 28 reviews)); "Great management!" ((in 16 reviews)); "The managers are awesome." ((in 10 reviews)); "Good people." ((in 8 reviews)); "Cool coworkers I guess" ((in 6 reviews))

What are the cons of working at COPS Monitoring according to real employee reviews?

"There was ALOT of favoritism." ((in 4 reviews)); "Doesn't care about employees" ((in 3 reviews))

What are employees saying about COPS Monitoring layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about COPS Monitoring layoffs and their outlook for job security at COPS Monitoring in 2026.

What are the top reviewed COPS Monitoring locations?

Williamstown , Lewisville , Nashville , Boca Raton , Scottsdale , Hunt Valley , Baltimore , Dallas , Glassboro , Phoenix , Surprise , Tempe , Florida City , Metropolis View

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COPS Monitoring

COPS Monitoring reviews

3.4

59% would recommend to a friend

(185 total reviews)

Jim McMullen

65% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Career opportunities

3.3

Senior management

3.2

Work/Life balance

COPS Monitoring has an employee rating of 3.4 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COPS Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

185 reviews

4.0

Aug 15, 2023

Central Monitoring Services-Home Security industry

Account executive

Recommend

CEO approval

Business Outlook

Pros

Is a well known and established Central Monitoring center for nationwide services for Security Dealers to partner with and they are very focused on redundancy, no downtime and have been in place for some time. As an Account Executive, you were able to work remote from a home office.

Cons

At the time that I was employed at COPS in 2012, the paperwork to come on board as a partner of the services (as a Security Dealer, under COPS Monitoring) was tedious and tended to frustrate dealers who were looking for more seamless sign-ups to become a partner. This made it a little more difficult, as an Account Executive who recruited Dealers to join COPS for the services which did pose a challenge from time to time.

4.0

Aug 11, 2023

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people. Meaningful place to work

Cons

No leniency for major illness/death in family

5.0

Aug 1, 2023

Great people, tough job..

Mpers dispatcher

Recommend

CEO approval

Business Outlook

Pros

Great team, fun company outings

Cons

Strict schedule, horrible hours, and a tough job..

Viewing 124 - 126 of 185 Reviews

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Jobs at COPS Monitoring