Does COPS Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, COPS Monitoring employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at COPS Monitoring. This rating has been stable over the past 12 months.

How satisfied are employees working at COPS Monitoring?

59% of COPS Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated COPS Monitoring 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at COPS Monitoring?

Dispatcher (89) , Shift Manager (8) , Alarm Dispatcher (6) , Shift Supervisor (5) , Emergency Dispatcher (3) , Assistant Site Manager (2) , Customer Service Representative (2) , Customer Service Representative (CSR) (2) , Dispatcher II (2) , Lead Dispatcher (2) , Manager (2) , Operations Dispatcher (2) , Operations Manager (2) , Operator (2)

What are the pros of working at COPS Monitoring according to real employee reviews?

"Oh the benefits here are great too!!" ((in 26 reviews)); "Great management!" ((in 16 reviews)); "The managers are awesome." ((in 9 reviews)); "Good people." ((in 7 reviews)); "Cool coworkers I guess" ((in 6 reviews))

What are the cons of working at COPS Monitoring according to real employee reviews?

"Doesn't care about employees" ((in 3 reviews))

What are employees saying about COPS Monitoring layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about COPS Monitoring layoffs and their outlook for job security at COPS Monitoring in 2026.

What are the top reviewed COPS Monitoring locations?

Williamstown , Lewisville , Nashville , Boca Raton , Scottsdale , Hunt Valley , Baltimore , Dallas , Glassboro , Phoenix , Surprise , Tempe , Florida City , Metropolis View

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COPS Monitoring

COPS Monitoring reviews

3.4

59% would recommend to a friend

(185 total reviews)

Jim McMullen

65% approve of CEO

59% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (185 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

COPS Monitoring has an employee rating of 3.4 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COPS Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

185 reviews

5.0

Dec 15, 2021

Good place to work

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Flexible schedules, good benefits, nice environment. People are always helpful and management is there for us no matter what. Open door policy.

Cons

None that I would say

3.0

Dec 2, 2021

Not a forever place

Operations dispatcher

Recommend

CEO approval

Business Outlook

Pros

Surrounded by a great group of people. Gain call center experience.

Cons

The hours are rough and the pay is low.

4.0

Nov 28, 2021

Job

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Shortage of employees so more hours available

Cons

Need to work on holidays

Viewing 148 - 150 of 185 Reviews

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Jobs at COPS Monitoring

Entry Level Call Center Customer Service: Hiring Evening/Midnight Only