Does CPR Cellphone Repair pay their employees well?

According to anonymously submitted Glassdoor reviews, CPR Cellphone Repair employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at CPR Cellphone Repair. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at CPR Cellphone Repair?

59% of CPR Cellphone Repair employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CPR Cellphone Repair 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at CPR Cellphone Repair?

Technician (75) , Repair Technician (37) , Cell Phone Repair Technician (18) , Store Manager (18) , Lead Technician (13) , Manager (11) , Sales Associate (4) , Customer Service Representative (3) , General Manager (3) , Sales Technician (3) , Cell Phone Repair Tech (2) , Cell Phone Technician (2) , Electronics Repair Technician (2) , Electronics Technician (2) , Front Desk Receptionist (2)

What are the pros of working at CPR Cellphone Repair according to real employee reviews?

"Friendly coworkers and lots of hands" ((in 11 reviews)); "Outstanding work ethics: The company maintained a high standard of professionalism and integrity, creating a positive work environment." ((in 10 reviews)); "Best training in the industry by far, as long as your owner cares." ((in 6 reviews)); "Good people and a lot to do." ((in 5 reviews)); "Supportive, and generally knowledgeable staff" ((in 3 reviews))

What are the cons of working at CPR Cellphone Repair according to real employee reviews?

"Low pay (even if you learn advanced skills)" ((in 31 reviews)); "Arbitrary decisions dictating part suppliers that serve no benefit but the financial interests of shareholders" ((in 18 reviews)); "Bad management and not fair." ((in 17 reviews)); "Long hours and usually alone" ((in 7 reviews)); "No room for advancement" ((in 4 reviews))

What are the top reviewed CPR Cellphone Repair locations?

Charlotte , Dallas , Columbia , Scottsdale , Hattiesburg , Huntersville , Houston , San Antonio , Silverdale , Warner Robins , Bolingbrook , Chicago , Glen Carbon , Saint Robert , Saint Louis , Phoenix , Oklahoma City , Austin , Flower Mound , Minneapolis , Alcoa , Cincinnati , Laguna Niguel , Sacramento , San Diego , Antioch , Denver , Baton Rouge , Hammond , Spokane

CPR Cellphone Repair reviews

3.6

59% would recommend to a friend

(276 total reviews)

Josh Sevick

65% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CPR Cellphone Repair has an employee rating of 3.6 out of 5 stars, based on 276 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CPR Cellphone Repair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

276 reviews

4.0

Jul 9, 2023

Good people, bad management

Technician

Recommend

CEO approval

Business Outlook

Pros

lots of fun and there is a ton to learn, the people in this franchise are amazing and the kind of work we do is just generally very engaging

Cons

Upper management is difficult to work with if we need anything for the store it is really difficult to get it. the kind of work we do is severely under paid and the pay that I have is only because I was given an offer from a competing company.

4.0

Jun 29, 2023

Great Experience for Two Years

Cell phone repair technician

Recommend

CEO approval

Business Outlook

Pros

Outstanding work ethics: The company maintained a high standard of professionalism and integrity, creating a positive work environment. Abundance of same repairs: The volume of similar repairs allowed me to develop expertise in diagnosing and fixing common issues, enhancing my skills. Valuable learning experience: The job exposed me to various phone models and repair techniques, expanding my knowledge and proficiency in the field.

Cons

Repetitive nature of repairs: The job could become monotonous due to the frequent repetition of similar repairs. High-pressure situations: Meeting quick turnaround times and managing heavy workloads occasionally created stressful situations. Occasional difficult customers: Dealing with challenging customers added some stress, although training and support were provided to handle such situations effectively. Overall, working at this cell phone repair company was a highly positive experience, thanks to its work ethics, abundance of repairs, and valuable learning opportunities. While some aspects could be repetitive or stressful, the company provided a supportive environment to overcome challenges and deliver excellent customer service.

5.0

Jun 8, 2023

Great Support and Team

Franchisee

Recommend

CEO approval

Business Outlook

Pros

Industry leading franchise group. Great support for franchisees. Significant brand awareness

Cons

Competitive landscape. Inventory sourcing can be difficult.

Viewing 10 - 12 of 276 Reviews

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Jobs at CPR Cellphone Repair

Sales and Marketing Professional

Customer Service Technician

Cell Phone and Computer Technician

Store Lead $19-$24/hr

Wireless Retail Sales & Repair Technician