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      CPS Energy

      Engaged Employer

      CPS Energy reviews

      3.2

      63% would recommend to a friend

      (178 total reviews)
      avatar

      Rudy D. Garza

      65% approve of CEO

      45% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.5

      Work/Life balance

      3.3

      Culture & values

      2.9

      Career opportunities

      2.7

      Senior management

      2.6

      Compensation and benefits

      CPS Energy has an employee rating of 3.2 out of 5 stars, based on 178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CPS Energy employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      178 reviews
      4.0
      Mar 13, 2018

      Internal Audit

      Internal audit
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work if you can stand the constant management shuffling.

      Cons

      Constant reorganizing, senior not thinks he is the most important person in the room.

      2.0
      Dec 3, 2017

      NSCS Call Center

      Energy advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are ok. I am grateful for some of the people I work with but they are too good for this place

      Cons

      Leadership issues. They are just there to collect a pay check, no structure, Policies enforced for some and not all, non realistic goals, call duty structure, over time given when there are no calls in queue only to falsify service level. Good ol boys mentality, racism, supervisors are new and do not have a clue how to lead. They only see you as a number. They will pay you to DO and not THINK. They do not want ot hear your potential added value as they are afraid of looking incompetent. This place is costing San Antonio a lot of needless money and truly needs an overhaul. They would do good with rehiring all new managers and revamping the fake PEOPLE FIRST culture. It is a culture of scare-tactics and lies. No genuine attitudes. Dont apply here. A lot of us are looking elsewhere. No room to leave the call center. They will find something to hold you back ie: dinging you for 1min over your personal time?!?!

      3.0
      Aug 29, 2017

      Energy Controller

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent Benefits, retirement and pay

      Cons

      Talk of reducing benefits for new employees

      Viewing 127 - 129 of 178 Reviews
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      ReviewsCPS Energy reviews

      Glassdoor has 225 CPS Energy reviews submitted anonymously by CPS Energy employees. Read employee reviews and ratings on Glassdoor to decide if CPS Energy is right for you.