3.0
Nov 28, 2013
Recommend
CEO approval
Business Outlook
Pros
Improved vision over the last 3 years. New CEO is bringing private sector approach and accountability to this public sector utility.
Cons
IT teams have too many riders and not enough leaders. This expense is hurting ability to execute, but CPSE lacks to political will to do what is necessary to deal with the problem. As a muni, CPSE is still driven too much by city politics rather than what is best for customers and a PC culture that doesn't always reward merit and protects non-performers.