CPS Energy reviews

3.2

63% would recommend to a friend

(178 total reviews)
avatar

Rudy D. Garza

65% approve of CEO

45% positive business outlook

CPS Energy has an employee rating of 3.2 out of 5 stars, based on 178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CPS Energy employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

178 reviews
1.0
Sep 7, 2019

Distressing

Recommend
CEO approval
Business Outlook

Pros

Pay is good, decent benefits

Cons

Be prepared to jump through hoops to satisfy the whims of the city and the Biard of Trustees... nothing else matters. Be perfect and be very leary of employees who will do and say anything to save their own skin.

1.0
Jan 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Lunch break, clocking out, customers

Cons

Employees and management... Take advantage of customers circumstances, laugh at them, make changes to their accounts without their knowledge. Disregard concerns. It's disgusting.

4.0
Jan 23, 2015
Recommend
CEO approval
Business Outlook

Pros

The people are nice and easy to work with. The benefits, pay, and holidays are all pretty good......especially these days. Bonuses are usually given annually if metrics are met and the annual raise is pretty standard. Safety seems to be important to them and they really have a vision for where they are going in the industry.

Cons

Some departments are better than others when it comes to managers. Most seem to be pretty good or at least tolerable but this is left to interpretation. There are a lot of people who have been there for decades. This is good because they have a lot of knowledge to pass on. On the other hand, it is bad! They are behind the times when it comes to doing things and are inflexible when introducing change. You have A LOT of "this is how it has always been done". Their processes could be significantly more efficient if everyone was trained better.

Viewing 19 - 21 of 178 Reviews

Glassdoor has 225 CPS Energy reviews submitted anonymously by CPS Energy employees. Read employee reviews and ratings on Glassdoor to decide if CPS Energy is right for you.