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      CRITICALSTART

      Engaged Employer

      CRITICALSTART reviews

      4.5

      91% would recommend to a friend

      (156 total reviews)
      avatar

      Scott White

      99% approve of CEO

      91% positive business outlook

      Ratings by category

      4.7

      Work/Life balance

      4.5

      Culture & values

      4.4

      Diversity & inclusion

      4.4

      Compensation and benefits

      4.3

      Senior management

      4.3

      Career opportunities

      CRITICALSTART has an employee rating of 4.5 out of 5 stars, based on 156 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CRITICALSTART employee rating is 21% above average for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      156 reviews
      5.0
      Aug 11, 2017

      Couldn't Be Happier

      Strategic account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Amazingly talented team -Great culture - professional and fun -Doing what's right for the client - this is the foundation of Critical Start -100% Employee owned -Long-term approach allows me to build real relationships and not push product

      Cons

      I believe we need more engineers

      avatar
      CRITICALSTART Response
      4y
      Thank you for your feedback. We have recently hired many engineers and have doubled in size!
      5.0
      Aug 10, 2017

      Amazing Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Values aren't just billboard material Really talented workforce Leadership that listens Flexibility Recognition for good work Training Benefits/Time Off Atmosphere

      Cons

      You are expected to know what you are doing.

      avatar
      CRITICALSTART Response
      4y
      Thank you for your feedback.
      5.0
      Dec 3, 2025

      Great Growing Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Generous PTO and a good number of bank holidays - Clear alignment of role with business priorities - Opportunities for growth - Great managers and peers - Love the transparency

      Cons

      RIFs have a way of disintegrating teams, and reducing overall drive.

      avatar
      CRITICALSTART Response
      7mo
      Thank you for sharing your experience and for the thoughtful feedback. We’re glad to hear that our PTO, growth opportunities, leadership, and transparency positively impacted your time here. We also recognize your concern about the effects of RIFs and understand how challenging that can be for teams. We remain committed to supporting our employees and fostering a strong, aligned culture.
      Viewing 28 - 30 of 156 Reviews
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      ReviewsCRITICALSTART reviews

      Glassdoor has 162 CRITICALSTART reviews submitted anonymously by CRITICALSTART employees. Read employee reviews and ratings on Glassdoor to decide if CRITICALSTART is right for you.