CRITICALSTART reviews

4.5

91% would recommend to a friend

(156 total reviews)
avatar

Scott White

99% approve of CEO

91% positive business outlook

CRITICALSTART has an employee rating of 4.5 out of 5 stars, based on 156 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CRITICALSTART employee rating is 21% above average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

156 reviews
5.0
Aug 28, 2024

Excellence is the Standard

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Critical Start boasts a team of top-tier professionals across all departments—SOC, Customer Success, Product, Sales, Engineering, Finance, etc. Our core values, centered around prioritizing the customer, supporting our employees, and "don't do things that suck", are deeply ingrained in the culture and are represented through each internal interaction. Leadership is supportive and each colleague understands that we are working toward a common goal. There's a strong track record of tenure and continuous opportunities for growth. If you're driven and looking for your next career move I highly recommend Critical Start.

Cons

Nothing top of mind, I've enjoyed my time here.

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CRITICALSTART Response
1y
Thank you for your review! We're thrilled to hear that our team, values, and leadership have made a positive impact on your experience. It's great to know you're enjoying your time at CRITICALSTART. We're committed to maintaining this standard of excellence and supporting your growth.
5.0
Jun 28, 2024
Recommend
CEO approval
Business Outlook

Pros

I've been working at CriticalStart for 7 months and have had a generally positive experience. The company culture is very supportive and encourages innovation. The management team is approachable and transparent, which fosters a great working environment.

Cons

There are occasional cultural challenges within the organization that impact teamwork and collaboration.

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CRITICALSTART Response
2y
Thank you for your feedback! We're pleased to hear you value our supportive, innovative culture and transparent management. We acknowledge the occasional cultural challenges and are committed to improving teamwork and collaboration. Your insights are valuable as we continue to grow.
4.0
Jun 24, 2024

Growing Pains

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Still a really good culture. Love that even though there's a heirarchy you don't have to feel nervous talking to C Level. Very open. CEO is very transparent

Cons

Tough to figure out the balance between adding to the service offering and focusing on your core

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CRITICALSTART Response
2y
Thank you for your feedback! We're glad you appreciate our open and transparent culture, and that you feel comfortable communicating with all levels of the organization. We understand the challenge of balancing service expansion with focusing on our core strengths. Your insights are valuable as we strive to improve and grow.
Viewing 70 - 72 of 156 Reviews

Glassdoor has 162 CRITICALSTART reviews submitted anonymously by CRITICALSTART employees. Read employee reviews and ratings on Glassdoor to decide if CRITICALSTART is right for you.