CRITICALSTART reviews

4.5

91% would recommend to a friend

(156 total reviews)
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Scott White

99% approve of CEO

91% positive business outlook

CRITICALSTART has an employee rating of 4.5 out of 5 stars, based on 156 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CRITICALSTART employee rating is 21% above average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

156 reviews
5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Critical Start has been a highly rewarding experience, especially for anyone passionate about cybersecurity and continuous learning. The company fosters a strong culture of collaboration, where team members are supportive, approachable, and always willing to help each other grow. One of the standout aspects is the leadership team. They are transparent, forward-thinking, and genuinely invested in both employee success and customer satisfaction. There is a clear vision for growth, and employees are regularly encouraged to contribute ideas and take ownership of their work. The work environment is fast-paced but engaging. Employees get hands-on exposure to real-world cybersecurity challenges, which helps in building both technical and analytical skills. Training opportunities and access to modern tools make it easier to stay updated in this rapidly evolving field. Work-life balance is generally well-maintained, especially considering the nature of the cybersecurity industry. The company also provides flexibility where possible, along with competitive compensation and benefits. Like any growing organization, there can be periods of high workload and evolving processes, but management is receptive to feedback and actively works toward improvements. Overall, Critical Start is a great place to work for professionals looking to build a meaningful career in cybersecurity, with strong leadership, a supportive culture, and ample opportunities for growth.

Cons

Transportation (Cabs) to all the employees would be something that can be added as service,

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CRITICALSTART Response
2mo
Thank you so much for this thoughtful and detailed review — it's incredibly meaningful to hear that your experience has been rewarding and that the culture, leadership, and learning opportunities have made a real impact. We're proud to support our cybersecurity team with the tools, challenges, and growth opportunities that keep this work engaging. We also appreciate the practical feedback about transportation — it's something we'll take back to the appropriate teams for review. Thank you for your continued dedication to Critical Start and for being such a valued part of the team!
5.0
Apr 13, 2026

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

A fast-paced environment with constant learning, making it a great place for anyone who enjoys solving real customer problems and staying on their toes. There is a strong focus on customer outcomes, which makes the work feel meaningful and impactful. You get good opportunities to take ownership and grow, especially if you’re proactive and curious. The pace here really accelerates learning, I was able to gain exposure and experience in 1–2 years that would typically take 4-5 years elsewhere. The team is collaborative and eager to learn despite the rapid changes that come with a high-growth setup. Things move quickly, so adaptability is key but it also means you’re always learning something new. Overall, a lot to learn and explore.

Cons

Nothing at the moment, everything is great.

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CRITICALSTART Response
2mo
Thank you for sharing such an enthusiastic review — it's wonderful to hear that the pace, purpose, and ownership opportunities have made your experience at Critical Start so fulfilling. We believe that meaningful work and accelerated growth go hand in hand, and it's gratifying to know that comes through in day-to-day experience. With no cons to speak of, we'll take that as motivation to keep doing what's working — and we're grateful to have you as part of the Critical Crew!!
5.0
Apr 10, 2026

Best place to work

Recommend
CEO approval
Business Outlook

Pros

Working at CriticalStart has been a great experience, especially as a Cybersecurity Engineer. The company provides strong exposure to modern security tools and real-world threat detection scenarios. The learning curve is excellent, and there are ample opportunities to enhance skills in areas like MDR, endpoint security, and cloud security. The team culture is very supportive—colleagues are always willing to help, and collaboration is encouraged. Management is approachable and values employee contributions. The work environment is positive, and there is a good focus on continuous improvement and innovation.

Cons

Shift timings may be challenging depending on the team and role. Some processes could be streamlined further to improve efficiency.

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CRITICALSTART Response
2mo
Thank you for your loyalty and for sharing such a positive reflection with Critical Start! We're glad the exposure to modern security tools, real-world MDR challenges, and a collaborative team culture have made your experience here a great one. Your feedback about shift timings and process efficiency is appreciated and well noted — work-life balance and operational improvement are areas we're committed to continuing to invest in. Thank you for your contributions and for being such a valued long-term member of the team!
Viewing 10 - 12 of 156 Reviews

Glassdoor has 162 CRITICALSTART reviews submitted anonymously by CRITICALSTART employees. Read employee reviews and ratings on Glassdoor to decide if CRITICALSTART is right for you.