CRITICALSTART reviews

4.5

91% would recommend to a friend

(156 total reviews)
avatar

Scott White

99% approve of CEO

91% positive business outlook

CRITICALSTART has an employee rating of 4.5 out of 5 stars, based on 156 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CRITICALSTART employee rating is 21% above average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

156 reviews
5.0
Apr 8, 2025
Recommend
CEO approval
Business Outlook

Pros

- Strong Culture & Leadership - Very good alignment with executive and managers across the org. - Employee Recognition - Customer-Centric Focus - Highly Transparent - Allowed time for innovation

Cons

- Very fast paced environment - Hard to influence change

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CRITICALSTART Response
1y
Thank you for your thoughtful review and for being such a valued part of the Critical Crew for over six years! We're thrilled to hear you enjoy our culture and leadership and embrace the "Customer Obsession" mindset. We understand the fast pace can be intense and that driving change isn't always easy, and we’re actively working to improve in those areas.
5.0
Jan 8, 2025
Recommend
CEO approval
Business Outlook

Pros

- Although workloads can get heavy (like many jobs), there is clear direction from management to prioritize workloads to help provide a healthy work/life balance. Healthy workloads are also advocated as part of our company culture. - There are very smart and seasoned people working on each team. This allows for questions to be answered and progress to be made efficiently. - Teams are collaborative and willing to work together to create more efficient processes, make updates where needed, etc. - Upper Management provides messaging on important updates. The C-suite is engaged with the business, and providing guidance and support (which is great because you don't always see that). - Benefits and employee programs are quite good for a company of our size. I'm grateful and happy with all my benefits and the employee programs Critical Start offers.

Cons

None at this time, thanks for a great first year!

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CRITICALSTART Response
1y
Thank you for sharing such thoughtful and positive feedback! We're thrilled to hear that you're finding value in our culture, collaboration, and leadership engagement. It's great to know that our efforts to maintain a healthy work-life balance and provide strong benefits are resonating with you. We truly appreciate your recognition of the team’s hard work and alignment, and we’ll continue striving to support our mission together. Thank you for being part of the Critical Crew!
5.0
Aug 28, 2024

Excellence is the Standard

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Critical Start boasts a team of top-tier professionals across all departments—SOC, Customer Success, Product, Sales, Engineering, Finance, etc. Our core values, centered around prioritizing the customer, supporting our employees, and "don't do things that suck", are deeply ingrained in the culture and are represented through each internal interaction. Leadership is supportive and each colleague understands that we are working toward a common goal. There's a strong track record of tenure and continuous opportunities for growth. If you're driven and looking for your next career move I highly recommend Critical Start.

Cons

Nothing top of mind, I've enjoyed my time here.

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CRITICALSTART Response
1y
Thank you for your review! We're thrilled to hear that our team, values, and leadership have made a positive impact on your experience. It's great to know you're enjoying your time at CRITICALSTART. We're committed to maintaining this standard of excellence and supporting your growth.
Viewing 19 - 21 of 156 Reviews

Glassdoor has 162 CRITICALSTART reviews submitted anonymously by CRITICALSTART employees. Read employee reviews and ratings on Glassdoor to decide if CRITICALSTART is right for you.