CROSSMARK reviews

2.9

36% would recommend to a friend

(2,834 total reviews)
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Brian Wynne

46% approve of CEO

29% positive business outlook

CROSSMARK has an employee rating of 2.9 out of 5 stars, based on 2,834 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CROSSMARK employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Mar 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing to report here. They provided me with nothing.

Cons

HR is nonresponsive as I've tried contacting them 5 times in 2 weeks and they haven't responded yet. I was asked to complete offboarding tasks and was immediately booted from their system so I couldn't complete it. I have reached out repeatedly because I need to update details and they refuse to respond. Mind you, they asked me to update the information as part of offboarding but immediately after asking refused to let me. I reached out to now former managers and they just redirected me back to the non-responding HR department. Field Managers/District Managers can be dismissive - as in, as a new employee, my manager did not check in with me once and whenever I reached out to her (because she never reached out to me) and asked a question - you know, because I'm new and know nothing- she gave me a one liner that didn't even answer the question. This happened twice except the 2nd time she didn't respond at all. Poor training- as in they decided I didn't need any without talking to me at all. I spent 3 hours in a store that wasn't mine "training" and it was decided that I didn't need anything else and needed to get to work. I reached out and asked for proper training and heard nothing back from either of the 2 managers I had contact details for. Only when I decided to quit did they reach out and beg for forgiveness and offer me training. Horrible communication, as in they just don't respond to you. You get hired under false pretenses. I was told I'd be working books, required to be in store on Thursdays and would get adequate training. After being hired I was told I'd be working books and magazines. That eventually changed to books, magazines and other products within the stores and that Thursday requirement was also inaccurate. I was given stores I would work which after being hired also changed.

3.0
Mar 3, 2026

So far

Recommend
CEO approval
Business Outlook

Pros

Flexible hours Friendly coworkers Working on weekends

Cons

Not enough days for certain seasons

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible schedule that works for you

Cons

lots of time on your feet

Viewing 22 - 24 of 2,834 Reviews

Glassdoor has 2,965 CROSSMARK reviews submitted anonymously by CROSSMARK employees. Read employee reviews and ratings on Glassdoor to decide if CROSSMARK is right for you.