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CSAA Insurance Group, a AAA Insurer

Engaged Employer

CSAA Insurance Group, a AAA Insurer reviews

3.6

63% would recommend to a friend

(1,515 total reviews)
avatar

Mike Zukerman

75% approve of CEO

61% positive business outlook

CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
May 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Decent pay , big on culture

Cons

Rates are too high for members which cause stressful calls . Company expects you to bring new business while they constantly loose it due to high premiums I work for this company and do not have their insurance myself just ridiculous

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CSAA Insurance Group, a AAA Insurer Response
4y
Thank you for taking the time to leave a review, along with your feedback. Your opinion matters to us, and we will use your feedback to identify areas for improvement. We understand that work can be stressful at times; we strive to ensure everyone gets the support they need and look for opportunities to grow. Please reach out to your manager or your Human Resources Representative to discuss your concerns in more detail; we want you to feel supported.
2.0
May 24, 2019
Recommend
CEO approval
Business Outlook

Pros

New building remodel Flexible business hours Flexible dress code Decent pay

Cons

Used to have core values and used to stick to them Counter productive politics at the manager and exec level Duplication of teams, strategies, tools that creates an expensive waste of resources Silos - reinforced by C level exec Unnecessary overtime and night work

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CSAA Insurance Group, a AAA Insurer Response
7y
Sorry to hear that you feel this way. Please feel free to reach out if you would like to discuss the details of your concerns.
1.0
Dec 17, 2018

Great pay but it's not worth it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay that is it

Cons

Highly stressful environment, the benefits suck, even when you're being and exceeding company goals they will find something to complain about whether it's your appearance or what they refer to as your brand (never question anything even if it's morally wrong) they don't look into hr complaints and never research accusations just assume you're wrong and they're right, poor systems management be prepared to be on the phone with i.t. a lot. Oh and expect "leadership" to lead as theyonly delegate orders and don't attempt to actually developme long term careers. Lastly despite being a nearly 50k a year job they have s turn over rate similar to your average call center because of how the employees are treated

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CSAA Insurance Group, a AAA Insurer Response
7y
We are disappointed to hear that you feel this way about your experience with us. This description does not reflect who we are as a company. We are always looking for opportunities to improve and rest assured that this feedback is being shared. We take all reports seriously. We would be happy to connect to discuss your concerns, or you can utilize our anonymous Ethics Line to report your concern
Viewing 91 - 93 of 1,515 Reviews

Glassdoor has 1,705 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.