employer cover photo
employer logo
employer logo

CSAA Insurance Group, a AAA Insurer

Engaged Employer

CSAA Insurance Group, a AAA Insurer reviews

3.6

63% would recommend to a friend

(1,517 total reviews)
avatar

Mike Zukerman

75% approve of CEO

61% positive business outlook

CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Oct 13, 2010
Recommend
CEO approval
Business Outlook

Pros

I am proud of the spirit and reputation AAA has.

Cons

The concept of AAA is lost in this organization. We have gone from a membership focused, employee powered not-for-profit organization to one that hopes to gobble up as much of the smaller AAA clubs across the country it can, all for ego and profit. They are sales people, smiling in meetings while plotting the next round of layoffs. Why the IRS hasn’t caught on is incredible. While they are focused on the dirty cats of wall street, they have let the rats go free. The open dialogue between executives and middle management has ceased. They are now a protected, tenured caste that has tripled their own bonus structure while laying off over 25% of mostly long term loyal employees. The experience and age of staff has plummeted down 14 years! Why an age discrimination suit hasn’t been asserted against us is incredible…probably result of HRS pandering to the new executive direction – frightened for their own future. Maybe they are blinded like so many of the other AAA clubs have allowed themselves to be folded into this enterprise is amazing to me. I suppose the quote might be right on this account, “…they feed the crocodile hoping that they will be the last to be devoured.”

1.0
Oct 8, 2010

Pinnacle of Mediocrity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work life balance. short commute if you live in Contra Costa county.

Cons

Pay is sub-par. There are no growth or development opportunities. Will never get promoted in your role. If you want a cushy job with predictability at a mediocre insurance company where new technology passes you by than this is a great place to work.

1.0
Oct 3, 2010
Recommend
CEO approval
Business Outlook

Pros

Mid level managers are great people filled with knowledge and operational experience but no one has any interest from Executive Leadership to take the time to listen or implement any ideas.

Cons

Nightmare 1950s style matrix organization filled with with nepotism, favoritism, and constant decline in customer service, sales, values, and knoweldgable employees.

Viewing 1303 - 1305 of 1,517 Reviews

Glassdoor has 1,707 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.