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CSAA Insurance Group, a AAA Insurer

Engaged Employer

CSAA Insurance Group, a AAA Insurer reviews

3.6

63% would recommend to a friend

(1,516 total reviews)
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Mike Zukerman

75% approve of CEO

61% positive business outlook

CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Feb 17, 2010

What a shame...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great brand name, generally very nice people at mid-management level and below, dedicated front line staff, heritage of serving and caring for members

Cons

Lack of strategic focus, advancement based on nepotism, competence is often seen as a threat to those in executive level jobs lest they be found out, will verbally encourage people to speak up but the harsh reality is that no one at the upper levels wants to hear opinions or facts that differ from what they believe.

1.0
Feb 13, 2010
Recommend
CEO approval
Business Outlook

Pros

The organization is so chaotic that if you manage to convince management that you're working hard they can leave you alone.

Cons

Management is so completely clueless about what direction to take the company that they are heading off in a hundred million directions at once. Once again, senior management believes that by hiring external consultants they can "fix" the company, not realising they are merely repeating the same mistakes made by the previous regime. Management's fetish for cost cutting has resulted in employees being made redundant without first looking to see what knowledge they are losing.

2.0
Feb 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Great people - employees of this non-profit organization are dedicated and caring. For many years it maintained the tradition of diverse and multicultural environment. It used to be fun working there.

Cons

The lack of interest and appreciation for preserving the knowledge base and skills of experienced and seasoned IT employees has hurt tremendously this 100 year old organization. Mediocre management on all levels is participating in multiplication of like-minded species.

Viewing 1372 - 1374 of 1,516 Reviews

Glassdoor has 1,706 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.