employer cover photo
employer logo
employer logo

CSAA Insurance Group, a AAA Insurer

Engaged Employer

CSAA Insurance Group, a AAA Insurer reviews

3.6

63% would recommend to a friend

(1,515 total reviews)
avatar

Mike Zukerman

75% approve of CEO

61% positive business outlook

CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Feb 25, 2009

Wake up

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance...close to home

Cons

General lack of discipline, stratetic direction and focus. Without the shareholder pressure, the importance of running it like a real business is missing. Advancement seems to be based on whether you have someone championing you, rather than skills, achievement or competence.

2.0
Feb 24, 2009

Too Many Directions!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is on par with industry standards. With the economy is such a state, pay is essential.

Cons

Always re-inventing the wheel. Since 1998 the process seems to change every 3 years. They worry too much about customer service scores and fail to follow the policy terms.

3.0
Feb 21, 2009
Recommend
CEO approval
Business Outlook

Pros

CSAA offers comparable benefits. Employees really do care about the succes of the enterprise.

Cons

Pick a strategy and stay with it. With so many restructing and redesigning of executives and managment teams, makes for an unsettling work enviroment. Eliminate unnecessary and costly projects and councils. We all know you have dumped an excessive amount of money into a computer program that is not stable or compatible with extisting systems. It is an embarrasement when face to face we must make apologies for transactions we cannot complete in a timely and seamless manner, this is unacceptable in our employees it should be unacceptale for our computer programs as well.

Viewing 1426 - 1428 of 1,515 Reviews

Glassdoor has 1,705 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.