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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      3.6

      63% would recommend to a friend

      (1,515 total reviews)
      avatar

      Mike Zukerman

      75% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      2K reviews
      2.0
      Feb 21, 2009

      Just hit a bump in the road

      Field representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      very friendly staff and good office management. Job stability if you are a hard worker and room to move up.

      Cons

      New systems being rolled out to quickly that dont work properly all the time. Saturday hours are a drag and you dont get a full day off the following week.

      3.0
      Feb 19, 2009

      AAA Members First

      Travel agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good caring people, many who are quite long tenured. Job security, although with today's economy that looks less and less likely. A pretty good brand name and 100 years in the business.

      Cons

      Stone Age circa 1990 computer systems. Newer programs that simply don't work. No accountability from senior leadership team, hopefully heads will start to roll. Outsourcing work to other states. Was amazed when I started work with the company how bureaucratic and old fashioned CSAA was compared to other AAA's back east.

      2.0
      Feb 16, 2009

      Down with King George

      Cr1
      Recommend
      CEO approval
      Business Outlook

      Pros

      the benefits are great - they match the 401 k, and you get your choice of excellent health plans between EPO, HMO, or PPO. Now you also get wonderful dental benefits, as well as vision benefits. The time off is great - you don't lose it at the end of the year, but it rolls and then is capped after you reach a certain amount. It combines both the sick pay and the vacation time which is great. The people there are great - they are truly like a family. It makes coming to work all that much more worth it.

      Cons

      There is absolutely no room for advancement in this company. There is a hiring freeze which is not good, and does not make a person want to work that hard. Management pushes the employees to work very hard - the less people they have the harder a person works, with no additional money. They talk about the work and life balance, but there is none - employees are like work horses there. It seems more important to take a new claim then do the existing work, however you are still graded negatively if the work is done incorrectly. No work and life balance at all

      Viewing 1429 - 1431 of 1,515 Reviews
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      ReviewsCSAA Insurance Group, a AAA Insurer reviews

      Glassdoor has 1,705 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.