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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      3.6

      63% would recommend to a friend

      (1,515 total reviews)
      avatar

      Mike Zukerman

      75% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      2K reviews
      3.0
      Jan 15, 2009

      Treat the employee the way you seek that (damn) CSI score

      Subrogation specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's AAA. They encourage continuing education and they pay for the majority of it. (Trying to come up with 100 words to ensure this review is helpful is hard.)

      Cons

      PTO is a joke. Give me vacation time and sick time, each accruing on their own. Why do think so many people come to work hacking out their lung? Maybe it's because they don't carry health insurance... the health coverage is a joke as the premiums are astronomical. A once a year merit review is pitiful and if you are finding yourself with a raise, the pay raises are not commensurate with the effort put forth.

      5.0
      Jan 14, 2009

      Continue to focus on the heavy lifting

      It senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The opportunity to make a difference in the company. This company is in transition both from a business model and cultural perspective. These are not easy things to accomplish. When you choose to participate in such a transition, you need to understand that everything isn't black and white. Transition is change, so the way things are today, may well be different in a month or two months; and it may be different again two months later - that is what transition is all about. If you aren't comfortable with change, you may find it a challenge. If you thrive on change, then you will fit in well.

      Cons

      One needs to always have patience - it is no different here than elsewhere, the attributes vary, but the net is not unlike other companies. It is a changing environment; that is both an upside and a downside, depending upon what your personal comfort level is. For me, change has always been a part of the environment in which I have worked. If you expect everything to be described, defined, the "i's" dotted, and the "t's" crossed, then you will be dissapointed. If you thrive on the challenge of making things better and fully engaging, overcoming obstacles, and taking personal accountability, then you will find it very interesting.

      1.0
      Jan 12, 2009

      Board of Directors refuses to hold Senior Management accountable for costly mistakes!

      Claims supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good education reimbusement policies, good group of workers, flexible hours.

      Cons

      Management is very reactionary. There remains no clear vision for the future. Managers come and go. We are in a constant state of flux. Employees are not listened to. No accoutnablility for the poor decisions made by upper management that effect everyone. If some of our managers were running for re-election, they would be voted out because of promises not fullfilled and costly mistakes that have cost millions. I think some of the lay-offs would not have been necessary had senior management not continued down a failed path of pouring millions of dollars into the failed "Member Point" project.

      Viewing 1441 - 1443 of 1,515 Reviews
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      ReviewsCSAA Insurance Group, a AAA Insurer reviews

      Glassdoor has 1,705 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.