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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      3.6

      63% would recommend to a friend

      (1,515 total reviews)
      avatar

      Mike Zukerman

      75% approve of CEO

      61% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Work/Life balance

      3.5

      Senior management

      3.3

      Career opportunities

      CSAA Insurance Group, a AAA Insurer has an employee rating of 3.6 out of 5 stars, based on 1,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSAA Insurance Group, a AAA Insurer employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Jan 29, 2009

      Leadership is asleep at the wheel and the ship is sinking due to toxic culture of apathy.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great brand with huge opportunity

      Cons

      Too many long tenured employees who can't make the move forward. Terrible leadership highlighted by group of executives who just switch roles to try on new challenges. Last new executive is CFO from two years ago and the rest are holding on to large paychecks with no accountability.

      2.0
      Jan 22, 2009

      Frustration at its finest - borderline insanity.

      Sanitation engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      They haven't laid off everyone who cares. They won't fire you unless you want to be fired, but they will lay you off if you have over 15 years in and are paid over market rate.

      Cons

      Dark age technology. Suppression of progressive thinking. Executive management is out of touch. No planning. Continue to waste millions of dollars on broken projects and lay off more front line staff to pay for the executive errors.

      1.0
      Jan 21, 2009

      Directionless, aimless, constantly grasping in the dark with no ability to make good decisions whatsoever.

      Tool
      Recommend
      CEO approval
      Business Outlook

      Pros

      There WERE some benefts working for a company with so many states under its belt, but unfortunately the reward for aiding in the company's growth were either an involuntary severance or further ostracism.

      Cons

      Among the many half-truths, outright deception and misdirection, there's also a lack of leadership ability, inability for concise and precise decision-making, and a heap of over-the-top red tape that makes Federal government processes seem easy. This, compounded with alienation of employees not located at the HQ (ostracizing individuals and ideas not originating from the Ivory Tower) , makes it apparent to every employee that CSAA Inter-Insurance Bureau leadership is more concerned with being deeply entrenched in its self-created internal politics over effective business practices of a successful and coherent company (member-driven or not). In addition, the "collective" leadership mind changes constantly, pouring resources into ESSENTIAL programs from which they will soon cancel or lay off individuals involved in program development, wonder where the money went, and state they will pour resources back into the programs they just reduced the workforce of. It will only be a matter of time for them to come up with a "leadership team" to argue amongst each other to decide what individuals should consist of "teams" who will decide what makeup of a "team" whose purpose is to select a "team" will determine if any "teams" need to be eliminated due to waste.

      Viewing 1438 - 1440 of 1,515 Reviews
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      ReviewsCSAA Insurance Group, a AAA Insurer reviews

      Glassdoor has 1,705 CSAA Insurance Group, a AAA Insurer reviews submitted anonymously by CSAA Insurance Group, a AAA Insurer employees. Read employee reviews and ratings on Glassdoor to decide if CSAA Insurance Group, a AAA Insurer is right for you.