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      CSAT Solutions

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      CSAT Solutions reviews

      2.2

      17% would recommend to a friend

      (410 total reviews)

      Marek May

      15% approve of CEO

      13% positive business outlook

      Ratings by demographic groups

      CSAT Solutions has an employee rating of 2.2 out of 5 stars, based on 410 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CSAT Solutions employee rating is 43% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      410 reviews
      1.0
      Aug 21, 2019

      Don't work here

      Whole unit repair
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer training for the units.

      Cons

      Sweat shop atmosphere, stressful, low pay. Long overtime then weeks, with less than 35 hrs a week. Shop floor is dusty and the air quality is poor. Limited parking. No vacation time, sick time or compensation for jury duty.

      2.0
      Sep 6, 2018

      Moving Forward

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Somewhat Independent, Matching industry standard 401K as a benefit

      Cons

      Working as an Engineer I found that it was very difficult to move projects forward. There seemed to be always a hidden agenda that did not want to move the business forward but a status quo was the norm. Middle level management was to concerned about keeping their jobs and problems in the dark on a daily bases. Unfortunately this was a drive from a top down management approach. Additional time and time again unqualified personnel are placed in positions that they are not qualified for and therefore do not have the required skills to be successful to the company or themselves. Finally this is a very low margin business. If you inspire "to be all you can be" this is not the company for you. But if you inspire to complain and moan, play politics this is the place to be

      avatar
      CSAT Solutions Response
      7y
      Thank you for taking the time to leave your review on CSAT. We take all feedback seriously and strive to make improvements as we grow. Though we can do more with information in the moment versus after the fact, both positive and negative feedback are appreciated and evaluated accordingly. We wish you nothing but continued success in your future career endeavors.
      3.0
      Jun 23, 2018

      Data Entry Clerk

      Data entry clerk
      Recommend
      CEO approval
      Business Outlook

      Pros

      They're upfront and honest with you.

      Cons

      Lots of heavy lifting, can't have phones while clocked in, can't have food or drinks while clocked in, lots of coworkers who don't speak English (they usually only know Vietnamese)

      avatar
      CSAT Solutions Response
      8y
      Thank you for your review on CSAT Solutions. As a whole-unit computer repair provider, our workspace for computer techs is typically within a warehouse setting. Our company, as most others, does enforce a cell phone policy, but we grant you access during break and lunch time, which is typical across the board within any service industry. Given you worked with motherboards and various other parts and equipment, food and drinks are also prohibited from the workspace as well. This is mandated by the client base we serve as well as the company. We pride ourselves on being an Equal Opportunity Employer, therefore we have a very diverse workforce who speak multiple languages and have different cultural backgrounds. We wish you the best in your future ventures.
      Viewing 28 - 30 of 410 Reviews
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      ReviewsCSAT Solutions reviews

      Glassdoor has 463 CSAT Solutions reviews submitted anonymously by CSAT Solutions employees. Read employee reviews and ratings on Glassdoor to decide if CSAT Solutions is right for you.