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CSAT Solutions

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CSAT Solutions reviews

2.2

17% would recommend to a friend

(410 total reviews)

Marek May

15% approve of CEO

13% positive business outlook

CSAT Solutions has an employee rating of 2.2 out of 5 stars, based on 410 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CSAT Solutions employee rating is 43% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

410 reviews
2.0
Dec 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Opportunity try out other than what the job had offered I have done Liquid Crystal Display repairs, within few days worked on Burn-out Liquid Crystal Display on testing process, a few weeks later moved to MSR- Material Support Resources FSR-Field Support Resource register for LCD software repair was able understood all applications within few weeks less than 5yrs. experience required for MSR field, but i didn't surprised me since i had A+ certified license for it.

Cons

the down side was my supervisors nor my trainer's didn't trained me. No one did had to learn it all on my own though the service manual was ok i guess but enough for me to learn all the process and what MSR stands for since no one knew not even supervisors MSR/FSR stand for since i know it means: Material Support Resources/Field Support Resource since the position really did seem out of order. Stress is high and pay for it is low aggression is there for those don't know how to do there own job there for there no communication everyone move to any position as they please with no supervision what so ever. I had be stuck with very angry aggressive man move to my position cause he didn't had to ask... Supervisors always looked away they didn't care cause they think there not getting paid enough to care. I had to report it in cause this man was stealing, messing up with application that are installed on work stations, and cursed at me bullied me. I report it in HQ cause supervisors weren't there they don't care this only happens when they look away... Other than that the job would have been easy and for pay 12.00 an hour would have seemed fair but dealing with that situation i wouldn't recommend it. Only your disparate for the job with that kind of pay? I not replying to any human resource from CSAT for Dell position Flat Panel. Only to say i am disappointed i was terminated during christmas this year 2017 cause i made a report complaint supervisors didn't want to deal with worrying about me? For reporting of abusive power, bullied, and damaged equipment!?

avatar
CSAT Solutions Response
8y
Thank you for your feedback. I am disappointed to read that the company did not meet your expectations. We evaluate associates based on performance and when made aware of zero-tolerance allegations, take the proper action to rectify all claims accordingly. We wish you luck in all of your future endeavors.
1.0
Sep 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Has a huge customer base.

Cons

Management has their heads up their arses, it is a sweatshop, bathrooms and workstations are filthy.

avatar
CSAT Solutions Response
8y
Thank you so much for your review. The conditions of workstations and facilities and equally owned by those who use them and the company. Communication is key, therefore all opportunities within our management structure are taken seriously, when the situations are brought to our attention. We are growing at an exponential rate, and always looking to groom up and coming talent, as well as attract external associates as well. Good luck with your future endeavors.
2.0
Apr 27, 2017

Unrealistic Expectations

Recommend
CEO approval
Business Outlook

Pros

-Set schedule -good for entry-level -insurance option (trash) -learn new things

Cons

-no communication between management -no consistent hours -no raises or oppurtunities for growth -supervisors will always pressure you to work faster -restrooms are incredibly dirty -all the first-aid kits are dirty -management will only move you up if you're a specific ethnical race.

avatar
CSAT Solutions Response
8y
As an Equal Opportunity Employer, CSAT Solutions is committed to identifying top talent, whether internally or externally, for its job openings. We have recently evaluated our comp structure in comparison to the labor market, and are making strategic decisions based on the input of our associates and management. Our facilities are maintained by a cleaning crew, but it is also the shared responsibility of our workforce that utilizes them. If there are safety concerns, please talk with the appropriate channels of management or HR to address them. Thank you for your review.
Viewing 31 - 33 of 410 Reviews

Glassdoor has 463 CSAT Solutions reviews submitted anonymously by CSAT Solutions employees. Read employee reviews and ratings on Glassdoor to decide if CSAT Solutions is right for you.