employer cover photo
employer logo
employer logo

CSAT Solutions

Is this your company?

CSAT Solutions reviews

2.2

17% would recommend to a friend

(410 total reviews)

Marek May

15% approve of CEO

13% positive business outlook

CSAT Solutions has an employee rating of 2.2 out of 5 stars, based on 410 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CSAT Solutions employee rating is 43% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

410 reviews
2.0
Sep 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Developing troubleshooting skills, Level 1 IT experience

Cons

Morale is low, Expectations are too high ,not given a fair scale to judge employee work performance, Depressing work environment, Low pay scale, Not allowed to attend school and work. Team leaders have no leadership skills .

avatar
CSAT Solutions Response
7y
Thank you so much for your feedback. The increased focus on meeting our customer's demands will steadily increase, but there are new incentives in place to compensate our associates per unit. We are currently reviewing various plans regarding compensation, training, and benefits and making appropriate adjustments , additions, and changes to meet the need of our associates. Our HR team is more than happy to meet with you to discuss your concerns, so please feel free to reach out to us accordingly.
1.0
Jan 26, 2016

Worst Place I Ever Worked

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can get hired on really fast because the turnover rate is high.

Cons

You are hired as a temporary employee which means they can and will fire you at anytime. You may apply to work a certain position or certain shift and when you start they will give you a job that has nothing to do with what you applied for and working hours that they didn't tell you you'd be working. If you are a computer technician you will be trained properly but if you are working in a different department no one will train you. You won't receive any of the tools, computers, etc , you need to actually do your job for weeks. They'll throw you in with anybody and leave you. There is constant bickering between the departments so you will not get help from other departments. They are constantly laying off, cutting pay and hours. You will never get a raise no matter how hard you work they will lie in your performance reviews to justify not giving you a raise. There is no room for advancement unless you are related to or part of specific ethnic groups. You only get 30 minutes for lunch and two 10 minute breaks per day. The facility is dirty, restrooms are disgusting, and break rooms smell like garbage. It's like working in a 3rd world sweatshop due to the working conditions. Parking is terrible and the security and loss prevention staff are rude to foreign employees. Atterro Staffing company who staff this place do not investigate employee claims of harassment, unfair treatment, poor working conditions and abusive management. They side with the company and will help them build a case to fire you if you speak out.

1.0
Aug 19, 2023

Terrible!

Recommend
CEO approval
Business Outlook

Pros

Leaving work Quitting and never going back

Cons

Management is awful Training is lackluster Lack of respect for employees Disregard for mental health or personal matters

avatar
CSAT Solutions Response
2y
We are sorry to hear you did not have a good experience working with CSAT Solutions. Please feel free to reach out directly to us at HR@csat.com with any further feedback that you may have. We wish you the best of luck moving forward!
Viewing 7 - 9 of 410 Reviews

Glassdoor has 463 CSAT Solutions reviews submitted anonymously by CSAT Solutions employees. Read employee reviews and ratings on Glassdoor to decide if CSAT Solutions is right for you.