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CSAT Solutions

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CSAT Solutions reviews

2.2

17% would recommend to a friend

(410 total reviews)

Marek May

15% approve of CEO

13% positive business outlook

CSAT Solutions has an employee rating of 2.2 out of 5 stars, based on 410 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CSAT Solutions employee rating is 43% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

410 reviews
5.0
Apr 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Excellent training Plenty of support Clear expectations Outlined priorities Opportunities to learn Room for horizontal development

Cons

30 minutes isn’t long enough to go out to lunch.

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CSAT Solutions Response
5y
Thank you so much for leaving a review! We value your feedback.
1.0
Nov 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Good people. That's about it.

Cons

From the very start, CSAT Solutions lies to its employees. Bonuses and opportunities for raises were greatly diminished or completely wiped away. Management doesn't care to sufficiently train employees and demands extremely high output early on for such a low wage. They constantly request staying late with no overtime pay and there is zero open door policy with the supervisors. You sit down, shut up, and do your work, which I suppose works for the myriad of Vietnamese employees the company is exploiting for cheap labor. CSAT is a sweatshop on US soil. There is two available bathrooms for the hundreds of employees. Next to no COVID regulation. And whenever an employee killed themself, they didn't even have a meeting to address it with the other employees that worked close to him. This job seems like a great opportunity at first, but for $12/hr sacrificing your body and self-respect for a position that will never get better is not worth it.

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CSAT Solutions Response
5y
Thank you for taking the time to leave us a review. We are sorry to hear that you did not have the most positive experience with CSAT Solutions. If you would like to discuss this further, please reach out to us directly at https://csat.com/contact/. -CSAT Leadership Team
1.0
Apr 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Never boring. Working with tech

Cons

Can't move up. No bonuses. Forced extended shifts

avatar
CSAT Solutions Response
6y
Thank you for your feedback. Our team members are a key factor to the success of our company and it is our goal for every employee to feel valued. We will continue to strive to improve our communication with all of team members.
Viewing 103 - 105 of 410 Reviews

Glassdoor has 463 CSAT Solutions reviews submitted anonymously by CSAT Solutions employees. Read employee reviews and ratings on Glassdoor to decide if CSAT Solutions is right for you.