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      CSC

      Engaged Employer

      CSC Client Service Representative reviews

      2.4

      16% would recommend to a friend

      (8 total reviews)
      avatar

      Rodman Ward III

      83% approve of CEO

      8% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      8 reviews
      3.0
      Nov 21, 2024

      Good balance bad pay

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance is good and you have a lot of support in your role

      Cons

      Pay is low and the job titles don’t match what your job actually is - seems like they use that to keep pay lower

      2.0
      Oct 24, 2024

      Overworked and Underpaid

      Client services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have enjoyed the people

      Cons

      The pay is low for the workload. The workload is incredibly high and there aren't enough people. The systems are outdated or do not work properly so you have a lot of complaints from client's to contend with. Client's are promised a lot of things that are impossible to deliver on. The management style just feels like the monkey's are running the circus.

      avatar
      CSC Response
      1y
      Thank you for your feedback. We understand the importance of balanced workloads, reliable systems, and clear client expectations. We’re sorry to hear this has not been your experience so far. We are always working on process improvements, staffing needs, and system enhancements to better support our teams and enhance client satisfaction. Your insights are valuable, and we encourage you to discuss your thoughts for improvements with your leader.
      Viewing 4 - 6 of 8 Reviews
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