CSC Customer Service Representative CSR reviews

I still have trauma from working here. CSC doesn’t give a crap about you. Have any mental health issues? Watch out, you’ll probably get fired for it. HR is not for employees they are for the company, so be careful who you confide in. Leadership is a joke. ADA accommodations are being denied left and right which is appalling. They are all about control and micromanaging you. Pay is… well from the other reviews I’m sure you can see it’s abysmal. People work there who have had discrimination and SA allegations, don’t even deny it everyone knows.

No more remote work, even for people who were initially hired as remote. They are denying ADA accommodations requested by doctors because they say it is within their rights to choose IF and HOW they accommodate disabled workers! There is no transparency, fairness, or honesty regarding this process or who makes these decisions. HR and leadership are rude and dismissive which makes it a hostile environment. They hire people in leadership and project management roles who have no idea what CSC does because they can "train" them. Not good for the customers who are expecting someone knowledgeable and experienced. Also, not empowering for the rest of us, because instead of promoting from within, they will hire someone external who has no competency in this field and pay them more than us! The pay is low, a lot of my colleagues who work 2nd jobs in restaurants or retail to make ends meet. It is very hard to get promoted, even if you excel at your role, if you aren't "popular" because of office politics. They want people in office but there aren't enough desks, so you have to "book" a desk and you have no idea who you will be sitting next to each day. There is also not enough parking so they ask you to park in a different lot and walk across the road in the cold with your laptop and bags. As other reviews have stated, some are given more privileges than others! It really just depends if you are one of the lucky ones.