CSG reviews

Limited growth potential. I had to leave to get anywhere. The Ascendon model for clients was going nowhere and half my department has left now. The folks being promoted have no leadership skills and it doesn’t seem CSG cares. To make matters worse, people will take every opportunity to double cross you. Not a place to be right now.

* Hiring and spending sprees inevitably result in annual layoffs in November / December. * Company is actively working on replacing U.S. workers with cheaper labor in Bangalore, India. The November 2018 announcement of the layoffs of 60+ stateside workers and the immediate closure of a dozen open job requisitions was followed by the announcement that they were hiring 70+ workers in Bangalore. * Occasional "heroic efforts" involving late hours and weekends eventually become expected. Upper management always sides with demanding clients and tells employees to "make it happen," rather than helping manage client expectations. * In general, things have been going downhill for at least 5 years now, and the company's longstanding reputation as a good place to work has all but disappeared.