Does CSG pay their employees well?

According to anonymously submitted Glassdoor reviews, CSG employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at CSG. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at CSG?

72% of CSG employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CSG 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CSG?

Software Engineer (50) , Senior Software Engineer (44) , Software Developer (37) , Test Engineer (35) , Software Development Engineer (30) , Software Development Engineer (SDE) (29) , Software Development Engineer (SDE) II (23) , Test Consultant (20) , Director (19) , Manager (17) , Business Analyst (14) , Software Development Engineer II (14) , Architect (13) , Intern (13) , Software Development Consultant (13)

What are the pros of working at CSG according to real employee reviews?

"Good work life balance and Supportive team" ((in 196 reviews)); "Great culture and WLB." ((in 125 reviews)); "Good benefits and that's all their selling point" ((in 107 reviews)); "People are great and very intelligent." ((in 106 reviews)); "Permanent work from home since the pandemic" ((in 85 reviews))

What are the cons of working at CSG according to real employee reviews?

"Frequent layoffs and reorganization with the company" ((in 56 reviews)); "Low salary and hard to promotion" ((in 40 reviews)); "Bad manager to work with." ((in 25 reviews)); "No career growth in that" ((in 21 reviews)); "Senior leadership in the CIO org are all from another organization in Omaha that let them go." ((in 18 reviews))

What are employees saying about CSG layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CSG layoffs and their outlook for job security at CSG in 2026.

What are the top reviewed CSG locations?

Omaha , Denver , Chicago , Englewood , Allen , Dallas , Fort Worth , Crawfordville , Austin , Atlanta , Salt Lake City , New York , Edison , Charlotte , San Francisco , Boston , Centennial , Greenwood Village , Bloomfield , Fairfield , Norfolk , Columbia , Kansas City , Buffalo , Long Island City , Papillion , Irving , Houston , San Antonio , Brazil

CSG reviews

3.7

72% would recommend to a friend

(1,579 total reviews)

Brian Shepherd

72% approve of CEO

59% positive business outlook

Ratings by category

4.1

Work/Life balance

4.0

Culture & values

4.0

Diversity & inclusion

3.4

Senior management

3.4

Compensation and benefits

3.3

Career opportunities

CSG has an employee rating of 3.7 out of 5 stars, based on 1,579 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jan 11, 2012

good. valuable

Software developer

Recommend

CEO approval

Business Outlook

Pros

Good professional environment. Nice employees.

Cons

Omaha is a small city in MD.

3.0

Dec 23, 2011

Little information-sharing between team members and other departments. Seems to be no rhyme or reason to layoffs

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Certain locations seem to be more protected from constant layoffs. Acceptable benefits, 401k, pay.

Cons

Good old boy network. People live in fear of losing their jobs, making staying of task difficult.

2.0

Dec 7, 2011

Not the right place for anyone who is a professional with integrity

Software tester

Recommend

CEO approval

Business Outlook

Pros

Free popcorn. Given early out on the eve of holidays. Not a horrendous amount of overtime. Interesting and challenging work. Some very nice smart coworkers.

Cons

People there are frightened of making a mistake, frightened of offending "the ear", and afraid to trust each other. Example: small group of developers discussed a laborious paper process that could be replaced by file compare, sounded like they have wanted this for a long time. I'm not a developer but I thought I'd bounce the idea off a developer from another team. Other developer quickly looked around to be sure we were alone, dropped voice to a whisper and said "You HAVE to be careful what you say! There are people who have been here a long time and don't want things to change." The good news is I see they are advertising for an internal auditor so maybe the cloak and dagger era of process improvement will end soon.

Viewing 1558 - 1560 of 1,579 Reviews

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Jobs at CSG

Sales and Marketing Specialist

Senior Project Manager - PMO-1

Sales Manager - Payments

CSG

CSG reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

good. valuable

Little information-sharing between team members and other departments. Seems to be no rhyme or reason to layoffs

Not the right place for anyone who is a professional with integrity

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