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CSG

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CSG reviews

3.7

72% would recommend to a friend

(1,579 total reviews)
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Brian Shepherd

72% approve of CEO

59% positive business outlook

Ratings by category

4.1

Work/Life balance

4.0

Culture & values

4.0

Diversity & inclusion

3.4

Senior management

3.4

Compensation and benefits

3.3

Career opportunities

CSG has an employee rating of 3.7 out of 5 stars, based on 1,579 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

2K reviews
4.0
Sep 1, 2011

Great Company to work for until recent years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The CSG culture has historically been one that promoted entrepreneurially behavior in its employees. It was an environment where employees could ask questions, challenge new inititatives and feel as though their voice was heard. The company's growth through acquisition strategy has provided great opportunities for the midwestern organization to learn about integration of corporate cultures.

Cons

CSG has attempted to broaden its product/service lines to decrease the pressure of having the majority of its revenue tied to a handful of clients. Unfortunately, the in-house 'blame game' is alive and well at CSG, from sales, to development, to product management. Executive management is busy 'counting beans' rather than leading and holding those responsible, accountable. Within the past 5 years there has been a significant shift in the culture that is a double standard. Management asks/requires employees to share their ideas and expand their skills (stretch goals) but do not provide the necessary support to help them achieve the goals and then wonders why employees are disenchanted and not motivated.

5.0
Aug 8, 2011

Very professional organisation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Professional, supportive, friendly. Senior mgmt emphasis on strategy and how to continue the success of the company

Cons

Can be slow to react

Viewing 1561 - 1563 of 1,579 Reviews
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Glassdoor has 1,743 CSG reviews submitted anonymously by CSG employees. Read employee reviews and ratings on Glassdoor to decide if CSG is right for you.