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CSG

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CSG reviews

3.7

72% would recommend to a friend

(1,579 total reviews)
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Brian Shepherd

72% approve of CEO

59% positive business outlook

Ratings by category

4.1

Work/Life balance

4.0

Culture & values

4.0

Diversity & inclusion

3.4

Senior management

3.4

Compensation and benefits

3.3

Career opportunities

CSG has an employee rating of 3.7 out of 5 stars, based on 1,579 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

2K reviews
3.0
Mar 17, 2009

Not a bad place to work - stable (but perhaps too stable?)

Director of professional services
Recommend
CEO approval
Business Outlook

Pros

Solid company - they have been around for a long time and are profitable. Large enough that there are at least some advancement opportunities, but small enough to be somewhat agile. Very focused on taking care of customers. Great people, especially in customer-facing roles.

Cons

Stability, which is good, but also makes it somewhat boring. Promotions are hard to come by, at least in the manager-director levels (perhaps because it's a conservative-minded midwestern company and folks like their jobs just enough to stay). Biggest customers continue to demand more and more from CSG, and the company tends to try to do more work with the same number of people, which can lead to burnout.

3.0
Oct 29, 2008

All in all, not a bad place to work

Consultant
Recommend
CEO approval
Business Outlook

Pros

Working in a consulting group probably didn't give me the best impression of the rest of the company, but my group was full of smart, talented people who prided themselves on doing a good job. Although my travel schedule was at times brutal, there was no punching the clock when I was home. I could work from home whenever I wanted and nobody minded. The benefits seemed comparable to what I could have gotten at any other area company.

Cons

Although my group always remained the same, it seemed like there were constant re-orgs above us.

2.0
Sep 7, 2008

Proceed with Caution

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great learning opportunities and a great place to network.

Cons

Management is disrespectful and judgemental. Lots of cliques and general lack of respect for the lower level "worker-bees". HR is not on the employee's side, but on the side of the employer, regardless if the employee is being discriminated against. Further, layoffs are a constant thing... at least once every two years.

Viewing 1576 - 1578 of 1,579 Reviews
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Glassdoor has 1,743 CSG reviews submitted anonymously by CSG employees. Read employee reviews and ratings on Glassdoor to decide if CSG is right for you.