Does CSG pay their employees well?

According to anonymously submitted Glassdoor reviews, CSG employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at CSG. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at CSG?

72% of CSG employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CSG 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CSG?

Software Engineer (50) , Senior Software Engineer (44) , Software Developer (37) , Test Engineer (35) , Software Development Engineer (30) , Software Development Engineer (SDE) (29) , Software Development Engineer (SDE) II (23) , Test Consultant (20) , Director (19) , Manager (17) , Business Analyst (14) , Software Development Engineer II (14) , Architect (13) , Intern (13) , Software Development Consultant (13)

What are the pros of working at CSG according to real employee reviews?

"Good work life balance and Supportive team" ((in 191 reviews)); "Great culture and WLB." ((in 131 reviews)); "Good benefits and that's all their selling point" ((in 110 reviews)); "People are great and very intelligent." ((in 105 reviews)); "Permanent work from home since the pandemic" ((in 81 reviews))

What are the cons of working at CSG according to real employee reviews?

"Frequent layoffs and reorganization with the company" ((in 59 reviews)); "Low salary and hard to promotion" ((in 39 reviews)); "Bad manager to work with." ((in 24 reviews)); "No career growth in that" ((in 20 reviews)); "Senior leadership in the CIO org are all from another organization in Omaha that let them go." ((in 18 reviews))

What are employees saying about CSG layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CSG layoffs and their outlook for job security at CSG in 2026.

What are the top reviewed CSG locations?

Omaha , Denver , Chicago , Englewood , Allen , Dallas , Fort Worth , Crawfordville , Austin , Atlanta , Salt Lake City , New York , Edison , Charlotte , San Francisco , Boston , Centennial , Greenwood Village , Bloomfield , Fairfield , Norfolk , Columbia , Kansas City , Buffalo , Long Island City , Papillion , Irving , Houston , San Antonio , Brazil

CSG reviews

3.7

72% would recommend to a friend

(184 total reviews)

Brian Shepherd

72% approve of CEO

59% positive business outlook

Ratings by category

4.1

Work/Life balance

4.0

Culture & values

4.0

Diversity & inclusion

3.4

Senior management

3.4

Compensation and benefits

3.3

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

184 reviews

Reviews about "Compensation"

Return to all reviews

2.0

May 14, 2015

Snail Pace Place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of good people in the rank and file. Ample time to learn on the job and to stand out with effort. Compensation generally average to above average.

Cons

Things move forward slowly. Heavy emphasis on new products, but they hit the field before they are ready. Not overly disciplined with the implementation of changes and clients feel the impact. Management seems to want to take the next big step, but they are never really sure what that step is or what it requires. Movement up the ladder is slow -- and exposure to downsizing is real about twice each year.

2.0

Jan 12, 2015

Stochastic experience with disengaged and confused leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent salaries, good potential in its business, theoretically good employee processes in place (10% of which is actually followed?).

Cons

Very large pool of disengaged managers, with little to no connection to the actual product development taking place. This very much contributes to a stalemate feeling, and the sense of no creativity, going nowhere. There is a very large discrepancy between the base US business and the acquired companies - with no end in sight. Impossible as an employee to integrate into the main business, or to get any respect/attention. Certain products are totally in free fall, with no visible strategy for years. Poor job stability, with frequent and large layoffs. There has been a very big change in work culture into the negative after being acquired by CSG - from creative and hip to nobody cares and bloated. Really sad story.

4.0

Oct 23, 2014

Good place to work if you like to gain end to end billing experience

Senior development consultant

Recommend

CEO approval

Business Outlook

Pros

Good exposure to end-end telecom billing. Nice salary structure. Good working environment. Good incentives

Cons

Lesser onsite. Onsite locations are not good. Most of the places were not safe to travel. Not much process driven. Personal growth is not good promotion wise.

Viewing 172 - 174 of 184 Reviews

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Entry Level Warehouse/Production Positions

Entry Level Warehouse/ Production Positions

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CSG

CSG reviews

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Reviews about "Compensation"

Snail Pace Place

Stochastic experience with disengaged and confused leadership

Good place to work if you like to gain end to end billing experience

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