Does CSG pay their employees well?

According to anonymously submitted Glassdoor reviews, CSG employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at CSG. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at CSG?

72% of CSG employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CSG 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CSG?

Software Engineer (50) , Senior Software Engineer (44) , Software Developer (37) , Test Engineer (35) , Software Development Engineer (30) , Software Development Engineer (SDE) (29) , Software Development Engineer (SDE) II (23) , Test Consultant (20) , Director (19) , Manager (17) , Business Analyst (14) , Software Development Engineer II (14) , Architect (13) , Intern (13) , Software Development Consultant (13)

What are the pros of working at CSG according to real employee reviews?

"Good work life balance and Supportive team" ((in 191 reviews)); "Great culture and WLB." ((in 131 reviews)); "Good benefits and that's all their selling point" ((in 110 reviews)); "People are great and very intelligent." ((in 105 reviews)); "Permanent work from home since the pandemic" ((in 81 reviews))

What are the cons of working at CSG according to real employee reviews?

"Frequent layoffs and reorganization with the company" ((in 59 reviews)); "Low salary and hard to promotion" ((in 39 reviews)); "Bad manager to work with." ((in 24 reviews)); "No career growth in that" ((in 20 reviews)); "Senior leadership in the CIO org are all from another organization in Omaha that let them go." ((in 18 reviews))

What are employees saying about CSG layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CSG layoffs and their outlook for job security at CSG in 2026.

What are the top reviewed CSG locations?

Omaha , Denver , Chicago , Englewood , Allen , Dallas , Fort Worth , Crawfordville , Austin , Atlanta , Salt Lake City , New York , Edison , Charlotte , San Francisco , Boston , Centennial , Greenwood Village , Bloomfield , Fairfield , Norfolk , Columbia , Kansas City , Buffalo , Long Island City , Papillion , Irving , Houston , San Antonio , Brazil

CSG reviews

3.7

72% would recommend to a friend

(1,579 total reviews)

Brian Shepherd

72% approve of CEO

59% positive business outlook

Ratings by category

4.1

Work/Life balance

4.0

Culture & values

4.0

Diversity & inclusion

3.4

Senior management

3.4

Compensation and benefits

3.3

Career opportunities

CSG has an employee rating of 3.7 out of 5 stars, based on 1,579 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jul 23, 2024

Company not doing well! LOTS of layoffs!

Sr. executive assistant

Recommend

CEO approval

Business Outlook

Pros

This used to be a nice place to work until the company stopped making money and started laying folks off.

Cons

The company has no new products to sell, no new clients and financially they are not doing well. They are doing MAJOR layoffs. They let go the President and COO, lots of delivery people, lots of executives, etc. Every month they are laying people off. They are also lying to people and telling them they are safe from layoffs. Only to lay them off the following month. Employees are literally being told the company can't afford their salary so they are getting layed off. The CEO is lying to people and then hiding from them. He refuses to meet with executives regarding the layoffs.

1.0

May 23, 2021

Don't plan on retiring from CSG

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Great people to work with.

Cons

No loyalty to employees that helped to build the company.. Outsourcing job after job to India

1.0

Apr 17, 2021

You’ll be ok - if you are ok with constantly telling leadership how ‘smart’ they are

Security and infrastructure employee

Recommend

CEO approval

Business Outlook

Pros

Good PTO, good 401k match

Cons

Senior leadership in the CIO org are all from another organization in Omaha that let them go. They came to CSG years ago and circled the wagons. Al they do is talk about how smart they are and how they saved CSG. If you don’t think or say that then you’re not part of the club. It’s honestly ridiculous. And the best part is they complain about each other behind their backs! It was like middle school!

Viewing 22 - 24 of 1,579 Reviews

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CSG

CSG reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Company not doing well! LOTS of layoffs!

Don't plan on retiring from CSG

You’ll be ok - if you are ok with constantly telling leadership how ‘smart’ they are

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