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Caesars Entertainment

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Caesars Entertainment reviews

3.2

46% would recommend to a friend

(3,388 total reviews)

Tom Reeg

46% approve of CEO

41% positive business outlook

Caesars Entertainment has an employee rating of 3.2 out of 5 stars, based on 3,388 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caesars Entertainment employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Dec 3, 2008
Recommend
CEO approval
Business Outlook

Pros

The casino gaming environment is fun and exciting, especially if you are an operator. There is always something interesting happening, between the restaurants, marketing campaigns, gift giveaways, and countless entertainment acts. It is a fast paced environment, with new promotions happening on a daily basis.

Cons

The business never closes, it is open 24/7. This leads to a difficult work/life balance. You work when everyone else is playing (weekends, evenings, holidays). Don't even think about doing something for New Year's Eve, that day is the single largest revenue day of the year, and as such it is all hands on deck! From an operations standpoint, if the project doesn't impact gaming, it will always be a second class citizen. The first things cut from the budget are the non-gaming related expenses.

2.0
Nov 8, 2008
Recommend
CEO approval
Business Outlook

Pros

Benefits are quite decent... Movement between positions were great before new owners took over. The associates are the reasons why I came to work. The actual job itself was fun. The added responsibility, although always welcomed, but never was during a great time.

Cons

no support from upper management anymore. The added work, once again always welcomed, but we never had the support from the big heads with guidance or anything pertaining to mentoring and career advancement. Morale has been slipping hard lately. Everyone is afraid of losing their jobs and having stabbed in the back.

3.0
Nov 5, 2008
Recommend
CEO approval
Business Outlook

Pros

Very strong customer service culture that helps overcome other flaws (but that declined over my time there). Very high quality employees - very good at recruiting smart people who fit into their overarching culture. Tries very hard to work smartly and is very analytical and self-critical. Compensates pretty well compared to competitors and encourages relocation from property to property for management to keep the perspectives fresh in each market.

Cons

Sets goals that are nearly unattainable, very high-stress environment as a result (it's all self-inflicted). Impossible to move up the ladder internally without an MBA from the "right" school - drives out long-term highly experienced employees into other companies. Spends to much analytic time in looking at trees and ignoring the forest. So much analytic information that it becomes too much for anybody to actually comprehend on a regular basis. Senior management always looking to "gotcha" each other and those who report to them (like it's a contest to prove how smart they are to each other by denigrating somebody else).

Viewing 3364 - 3366 of 3,388 Reviews

Glassdoor has 3,521 Caesars Entertainment reviews submitted anonymously by Caesars Entertainment employees. Read employee reviews and ratings on Glassdoor to decide if Caesars Entertainment is right for you.