Does Call Experts pay their employees well?

According to anonymously submitted Glassdoor reviews, Call Experts employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Call Experts. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Call Experts?

41% of Call Experts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Call Experts 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Call Experts?

Customer Service Representative (14) , Call Center Agent (4) , Operations Agent (4) , Team Leader (4) , Account Manager (2) , Cold Caller (2) , Sales Representative (2)

What are the pros of working at Call Experts according to real employee reviews?

"friendly "regular" employees" ((in 3 reviews))

What are the cons of working at Call Experts according to real employee reviews?

"Management will change policies and procedures at the drop of a dime." ((in 3 reviews))

What are employees saying about Call Experts layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Call Experts layoffs and their outlook for job security at Call Experts in 2026.

What are the top reviewed Call Experts locations?

Charleston , Miami , Charlotte , Branchburg , New York , Canada , Wilson , Cypress , Liberty , Ontario , Rock Hill , Africa , United States Coast Guard - Air Station Sacramento

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Call Experts

Call Experts reviews

2.8

41% would recommend to a friend

(57 total reviews)

Michael Leibowitz

45% approve of CEO

50% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.8

Career opportunities

2.6

Senior management

2.3

Compensation and benefits

Call Experts has an employee rating of 2.8 out of 5 stars, based on 57 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Call Experts employee rating is 25% below average for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

57 reviews

2.0

Jun 1, 2021

Unknown

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The only pro I can think of is overtime

Cons

No Monday-Friday shifts for agents

Call Experts Response

Thank you for the feedback. We value your insight . We pride ourselves in offering a variety of schedules and working with our staff to accommodate their needs. In times of a high call volume season, there are instances when we are not able to accommodate a request, especially without a medical certification. We encourage all staff to speak with their Supervisor if there is an immediate need requiring attention.

5.0

Jan 15, 2020

Good job, enjoyed it

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good job and open environment cutting edge ideas and great training

Cons

no major cons that i can think of

Call Experts Response

Thank you for the feedback! We value your insight and appreciate the kind words. School is an integral part in development, glad we were able to help you.

5.0

Jan 14, 2020

Opportunity Knocks!

Finance director

Recommend

CEO approval

Business Outlook

Pros

Internal Growth, Performance Pay, Employees have a Voice!

Cons

Open 24/7/365 (might be a benefit to someone who needs a flexible schedule)

Call Experts Response

Thank you for the feedback! We value your insight and appreciate the kind words.

Viewing 34 - 36 of 57 Reviews

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