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      Call Experts

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      Call Experts reviews

      2.8

      41% would recommend to a friend

      (58 total reviews)

      Michael Leibowitz

      45% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Call Experts has an employee rating of 2.8 out of 5 stars, based on 58 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Call Experts employee rating is 25% below average for employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      58 reviews
      2.0
      Sep 26, 2024

      Job

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overtime and Christmas pay was nice

      Cons

      Being graded on your call etiquette is the worst. They randomly pick calls you have and grade it. It can be 8 calls in a 2 week period and if you fail you get points against you and having a certain amount of points your fired.

      1.0
      Aug 27, 2024

      Disorganized and Mentally draining

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      WFH/Remote setting. You meet different people from around the world that's it.

      Cons

      Mentally draining and very disorganized management. Incentives are very vague, no job security here. My first time to see a mass layoffs. No tenured employee will help you unless you make a mistake. No one will tell you your break schedule not even a breakschedule tracker. You'll feel sorry for the newbies who just got in to the production because, you will notice their struggle from the channel having a hard time navigating slack and they don't even know the proper channel where to ask help.

      Viewing 22 - 24 of 58 Reviews
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      ReviewsCall Experts reviews

      Glassdoor has 64 Call Experts reviews submitted anonymously by Call Experts employees. Read employee reviews and ratings on Glassdoor to decide if Call Experts is right for you.