CapTech reviews

3.8

64% would recommend to a friend

(467 total reviews)
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Andy Sofish

62% approve of CEO

47% positive business outlook

CapTech has an employee rating of 3.8 out of 5 stars, based on 467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CapTech employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

467 reviews
1.0
Dec 8, 2022
Recommend
CEO approval
Business Outlook

Pros

From a corporate perspective the company is well organized and informative Everything presents sparkly from the outside

Cons

Once you get on the inside you see the company's true colors. Shame and belittling in a public setting from upper management is a common practice especially within the CX practice. There are often inside jokes that exclude newcomers and leave you with a sense of exclusion or not part of the in-crowd. When it is happening, others do not stand up for you and there is just a sense of silence to avoid becoming the next target. But you know that they see it happening because they send personal chats trying to cheer you on, like "you got this" or "it's a tough crowd". Upper management focuses on your mistakes not your achievements and if you are not part of the in-crowd, they use this mistake to damage your self-esteem and therefore your ability to perform successfully The shame and belittling are coming from so high in upper management that there is nothing you can do to protect yourself. Coming from this level you find that it is contagious and encouraged. It's how your become part of the in-crowd and can hopefully avoid being the target.

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CapTech Response
3y
To think that anyone has experienced shaming or belittling from any employee at CapTech is disturbing and will not be tolerated in any capacity. Before going further in this response, I want to encourage you to set up a time to speak with me directly so I can better understand exactly what situations you encountered while at CapTech. Exclusion is exactly the opposite of what we stand for as a company from the top down. We work together, across service areas, and consider ourselves a flat organization where people check their egos at the door. After 20+ years of upholding five core values, that drive everything we do, we implemented the new value of Belonging. We felt it imperative to speak to our commitment to Diversity, Inclusion, and Belonging. This sentiment goes for all CapTech employees as we are place where you can bring your whole self to work and there is no “in-crowd” to be a part of because all are embraced and welcomed. I am very sorry that your experience with CapTech left such a negative impression, and I would welcome the opportunity to speak more. -Katy Apostolides, Managing Director - HR (kapostolides@captechconsulting.com)
3.0
Jul 24, 2022

PTO is not PTO.

Recommend
CEO approval
Business Outlook

Pros

Great opportunities to get involved with different types of projects and clients Great place to learn some skills for the next stage in your career.

Cons

Seems like most of the talent I've worked with is below their stated skill level. The "PTO" is more of a reason for them not to pay out bonus. They recently made a change to the bonus structure that causes you to lose out on the tiered bonus level if you take any time off. Oh and if you get sick, that's counted as your PTO so that will affect your bonus as well. It incentivizes people to not take vacation which is going to increase the attrition rate. Since they've switched to a bi-annual bonus structure, expect to see an exodus of talent come September after bonuses are paid. The tech market is too competitive to penalize an employee for taking time off. Not a place you'll want to spend long term.

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CapTech Response
3y
Thank you for taking time to share your thoughts with us. As you mentioned, we are a company that takes pride in our culture of work life balance, so we want all employees to feel that they can enjoy our benefits while delivering great client work. The implementation of the bi-annual bonus was a result of our people sharing they preferred that structure, and that they placed more value on the base pay vs bonus payout. As a result, we have focused more on base compensation, and also love the increased opportunity to reward and recognize our people. If you’d like to talk about this further, I’d encourage you to contact me directly so I can learn more about your experience. -Katy Apostolides, Managing Director - HR
1.0
Aug 30, 2021

Good work-life balance

Recommend
CEO approval
Business Outlook

Pros

- Happy hours / social events - Flexibility to travel or not - Good work-life balance - Some teams can be really great, consisting of smart and fun people

Cons

- Lack of details when speaking with prospective hires so you are unaware of what you are getting into until you start working. Recommendation to prospectives: ask plenty of questions about specific projects and tech stacks to understand what your work will be like. - Workload is sometimes low and leaves one wishing for more challenging work - On some clients you work on teams and some you are siloed on a team of resident company employees (this is the nature of consulting), being siloed can be isolating - Lack of diversity

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CapTech Response
4y
Thank you for your candid review. While we are sorry to learn that you have parted ways with CapTech, we recognize that consulting is not for everyone. We wish you the best of luck in your career journey and thank you for the feedback. - Katy Apostolides, HR Director
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