CapTech reviews

3.8

64% would recommend to a friend

(466 total reviews)
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Andy Sofish

62% approve of CEO

47% positive business outlook

CapTech has an employee rating of 3.8 out of 5 stars, based on 466 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CapTech employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

466 reviews
1.0
May 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Since CapTech does not have a lot of work outside of the home office areas, you don't have to travel.

Cons

A mess from top to bottom. I will echo others review and say that it is one big Staff Augmentation high school party. There is a reason that this topic is constantly brought up again. CapTech’s main issues is that don’t know how to handle constructive criticism. They have gone out of their way to remove unflattering (but true) reviews and bury their head in the sand. When it gets brought up how trashed employees and leadership get at parties they respond by policing alcohol for a couple events and then move right back to normal. The problem is culturally that office leadership feels it’s appropriate to get drunk in public in the first place. CapTech has a huge diversity problem but again, they see this as a one-dimensional problem. They ONLY see it as a racial problem (which it is) but it goes far beyond race at CapTech. Someone needs to tell them that diversity goes beyond that. Most of the Richmond and Reston office are filled with folks from the same Virginia colleges. The entire company reeks of college nepotism. Leadership continues to fail to address or even recognize it. The good news if you come in as a nepotism hire you will get a seat at the table and given preferential treatment. The promotion process is unfair and unclear, mostly going to the Virginia college hires and favorites. It is not uncommon for a college hire fresh out of school to be promoted all the way to manager in the first 4 years of their career while others with 10+ years of experience won’t even come in at that level. The coup de grâce for me came during the round of 2020 layoffs. During the coronavirus outbreak a couple of clients were impacted and had to drop CapTech (says a lot during the first sign of trouble a client drops CapTech) as a result CapTech had to “terminate” employees. While it is a business at the end of the day, it was shockingly cruel the way CapTech “terminated” staff. The weeks prior, CapTech went out of their way to let staff know that they extensively planned for economic downturns and they were going to “preserve the talent” and promised no layoffs. Two weeks later on a Friday, they dropped a bomb that any resources not on a project would be furloughed after 45 days and terminated after 90. Yes, you are reading that correctly, the ever so polished HR staff used the verbiage “terminated” in their communications. But wait……it gets even worse. The “terminations” would only apply to managers and below, so again, this is where that Virginia Good Ol’ boys club comes into the play. Leadership who is responsible for staffing and business development chose to terminate lower ranking consultants who were just unlucky to be on a project hit by the economic downturn and leaderships failure to win work to re-staff them. They are cowards who were too scared to go down with the ship THEY sunk.

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CapTech Response
6y
Thank you for your review and feedback. We have heard the feedback on confusion of career growth and promotion plans and will be rolling out new guidance later this year. Regarding the college hiring, you’re right. We did have a large focus on hiring from local Virginia schools near our HQ location; however, have now expanded to focus on Universities and Colleges local to each our office locations. Finally, the impacts of COVID-19 have been devastating across the country. That said, we are committed to keeping everyone informed, which means information is constantly evolving. We have been very open with the details of the economic downturn and its specific impacts to CapTech. Know that leadership is fighting hard to win work and minimize these impacts and get us back on track. As an example, the furlough program (as opposed to layoffs) keeps staff with us for three months to allow time for client and economic recovery with the goal that we can bring them back. If I can provide you with additional assistance or information, please reach out to me at kapostolides@captechconsulting.com. –Katy Apostolides, HR Director
1.0
Sep 12, 2018

Stay Away Unless...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are white, a recent college graduate (ideally a fraternity or sorority member), have a low GPA from a brand name college, not particularly technical but want to get into IT (project manager, business analyst, quality assurance, etc roles) this is a very good bet. Join here, get experience and get out as soon as you can. The pay here is reasonable, as are the benefits.

Cons

Pay attention to the posted reviews very carefully. If you don't and join, you will have only yourself to blame. People are trying to tell you the truth and help you. IT is one of the most diverse industries globally. Yet this company has a shocking lack of diversity, especially in it's upper ranks. This is a tell-tale sign of serious issues with hiring, retention and promotion practices. I suspect this is a company that is a nasty lawsuit away because of these problems. And it isn't just racial diversity that's the issue. This is by and large a staff augmentation company. What that means is that this is not the place to be if you are truly good and passionate about what you do - especially if you are the techie type (read the ideal CapTech fit above). Boring work, long hours, excessive politics, juvenile cliquish behavior, excessive travel and poor working conditions at clients is what you should expect. It will be very hard for you to get any serious depth in any particular technology or skill. Mediocrity reigns high here. Expect a majority of your co-workers to be very junior. If you are an experienced person that will be frustrating unless you have tons of patience. Largely for the same reason, expect very high turnover. People that have figured things out and have better options leave as fast as possible.

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CapTech Response
7y
We’re saddened to see how you rated your experience at CapTech, and even more so that you didn’t feel you could speak with anyone about this. We at CapTech take our responsibilities to our employees, our clients, and the community very seriously. Our core values are not just words to us, they impact how we act and work every day. We recognize the difficulties in finding diverse talent in some markets and have implemented programs that will help to build a more diverse talent pool. It appears that you left the company before we rolled out our Diversity & Inclusion program. We listen to our employees, both current and past, and recognize there is still work to be done. Diversity at CapTech is more than race or ethnicity. We embrace and celebrate the rich and diverse backgrounds that make each of us unique – our passions, cultures, perspectives, and identities. We understand and believe that different thoughts, opinions, and life experiences do not just benefit our teams – they lead to innovation, creativity, and better results for our clients. CapTech is a solutions based consultancy. Occasionally it is necessary to accept staff augmentation or hybrid roles, but we are not a staff augmentation firm. Typically, these roles lead to greater business opportunities and project team engagements. 
Again, we wish you’d had a better CapTech experience, no company is perfect, but we’re working hard as one team to make continuous improvements. Best of luck to you in your future endeavors.
1.0
Jul 11, 2019
Recommend
CEO approval
Business Outlook

Pros

- You truly don't have to travel unless you want to. - Benefits are decent and inline with other major competitors

Cons

- If you're a young career professional, hungry to advance and ready to work hard and be challenged, CapTech is not the place for you. If you're content on just needing a 9 to 5 gig and need a decent paycheck, CapTech can provide the stability you're looking for. - CapTech's marketing and recruitment taglines are disingenuous to the reality of the work actually performed at the company. CapTech is a staff aug company. Management will tell you otherwise and that they target "meaningful" work but this is not how it actually plays out. Changes are you will find yourself in a staff aug role totally unrelated to the role you were hired in as. - Leadership can suppress career growth based on ambiguous requirements and whether you maintain close relationships with the folks at the top. Growth of one’s career should not be held to X years of experience in the workforce or X years of service at CapTech but rather ones performance in a role and their ability to perform at the next level. CapTech will say they agree but in practice this is not how it plays out. Your promotion to the next level and your placement on more advanced projects funnels itself through a single point of failure which is local office leadership.

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CapTech Response
6y
Each CapTech office is unique and the location and market represent a different portfolio of clients. We are always working to expand and diversify our clients in order to provide meaningful opportunities for our consultants. We encourage our employees to build relationships with our clients and as always, we welcome suggestions as to how we can best serve our markets and provide our consultants with great opportunities. - Suzie Turner, CHRO
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